Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-13T01:09:37+00:00

    I have the same problem. Print preview looks ok in windows mail, but after actually printing the size of the image is about 3 x 5 inches in the the upper left corner of the page. As recommended in one of the postings, I changed to Outlook and the printing came out perfect. One added piece of information: I installed KB4592438 on my PC yesterday and the printing issue started right after that installation. 

    DickB

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  2. Anonymous
    2020-12-13T08:39:11+00:00

    I have same problem with Epson ET-4750. Just started on 12/12/20.

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  3. Anonymous
    2020-12-13T16:35:47+00:00

    I have the same problem with a epson et-4760... Ugg

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  4. Anonymous
    2020-12-13T18:43:31+00:00

    Is Microsoft doing anything or reading these issues? Lots of folks have the same problem, starting at the same time, but no MS involvement or resolution?

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  5. Anonymous
    2020-12-13T18:44:26+00:00

    Exact same issue. Upper left corner in very tiny font. Is Microsoft doing anything or reading these issues? Lots of folks have the same problem, starting at the same time, but no MS involvement or resolution?

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