Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-12T15:39:26+00:00

    We have the same problem on our Kyocera MFP units, and brother printers.

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  2. Anonymous
    2020-12-12T15:46:35+00:00

    I have the same problem and, like others, it is a recent problem, like in the last two days.  My printer is an HP9012 and like the others I get a quarter page print from mail.

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  3. Anonymous
    2020-12-12T18:27:14+00:00

    Same problem here. Started a day or two ago. Seen in both printing to pdf and to a Brother printer.

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  4. Anonymous
    2020-12-12T18:44:46+00:00

    I have send Feedback to Microsoft at the suggestion of another reply reporting the problem.

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  5. Anonymous
    2020-12-12T19:35:48+00:00

    We have two different computers. Both run Windows 10, and use Windows MAIL. Both print normal in all cases, EXCEPT Windows MAIL. When printing using Windows MAIL, it only prints on about 1/4 of the page. Very Small font. This printing issue recently started. All other printing to our HP OfficeJet Pro 8720 is fine, and normal. This very tiny print, only occurs when printing emails while using Windows MAIL. Is anyone getting help, or getting this resolved?

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