Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-01-12T11:12:47+00:00

    NEW MAIL APP available in MS Store, 12Jan20

    If not auto-updated in Settings - Apps,  - Open MS Store & do search Mail

    Test print now seem rectified

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  2. Anonymous
    2020-12-19T05:44:41+00:00

    I had that search bar problem too, & it didn't work in File Explorer, either. I would click them & nothing would happen. It was a repair-install that made it work again for me, I think. What is a "server side" fix?

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  3. Anonymous
    2020-12-19T05:31:20+00:00

    Thanks PCR. Some features are fixed server side and I think this is one of them. 

    I remember once Search on the taskbar was broken, which was fixed server side as well.

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  4. Anonymous
    2020-12-19T05:24:06+00:00

    I don't know, Sumit. We all started out with Version 16005.13426.20316.0 & still have it. Yet, when this thread started, it had the issue & now it does not. Mail doesn't seem to have redownloaded with a fix in it, even keeping the same version. It's a mystery what they did to make it work. A big mystery.

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  5. Anonymous
    2020-12-19T05:03:08+00:00

    Version 16005.13426.20316.0  appears to have fixed the issue.

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