Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

86 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-12-14T13:08:40+00:00

    It's a valid work-around, but Microsoft needs to fix it.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-14T09:23:41+00:00

    HI I have a Canon and the same is happening to me?????

    Why Windows?

    David

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-12-14T04:49:10+00:00

    I noticed it today.  It seems like it's only email.  Attachments are fine.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-12-14T03:11:35+00:00

    While I do have an HP printer I don't think it's an HP problem... You see, if I try to print from my Windows 10 Mail I get the same results as everyone else is noting - extremely small print.... HOWEVER if I go online to Outlook.com I can print the email received perfectly fine... Thus, it's my belief that this issue resulted from something in the recent Windows 10 update...

    I just hope it's fixed pretty soon!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-12-13T21:03:06+00:00

    You didn't have to purchase Outlook, if that's what you did. You could have just typed "Outlook.com" into the Search bar. That is Outlook on the WEB from where Mail is getting all its stuff. It prints well from there. But maybe you get extra benefits from the purchase, I don't know.

    Was this answer helpful?

    0 comments