Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-13T18:43:31+00:00

    Is Microsoft doing anything or reading these issues? Lots of folks have the same problem, starting at the same time, but no MS involvement or resolution?

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  2. Anonymous
    2020-12-13T16:35:47+00:00

    I have the same problem with a epson et-4760... Ugg

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  3. Anonymous
    2020-12-13T08:39:11+00:00

    I have same problem with Epson ET-4750. Just started on 12/12/20.

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  4. Anonymous
    2020-12-13T01:09:37+00:00

    I have the same problem. Print preview looks ok in windows mail, but after actually printing the size of the image is about 3 x 5 inches in the the upper left corner of the page. As recommended in one of the postings, I changed to Outlook and the printing came out perfect. One added piece of information: I installed KB4592438 on my PC yesterday and the printing issue started right after that installation. 

    DickB

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  5. Anonymous
    2020-12-12T21:33:07+00:00

    I did the same thing - used Feedback Hub.

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