Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-12T21:28:31+00:00

    cubman1941

    Uplift your feedback post to Microsoft then we can also link our comments to yours.

    How do I uplift this?  It is clearly a widespread issue, and worthy of attention.

    I also reported this on the "feedback hub" app on my PC.

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  2. Anonymous
    2020-12-12T21:02:35+00:00

    cubman1941

    Uplift your feedback post to Microsoft then we can also link our comments to yours.

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  3. Anonymous
    2020-12-12T20:20:09+00:00

    Not resolved yet that I know.

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  4. Anonymous
    2020-12-12T20:18:07+00:00

    This is why I sent feedback to Microsoft.  If enough people do it maybe we can get it resolved.

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  5. Anonymous
    2020-12-12T19:35:48+00:00

    We have two different computers. Both run Windows 10, and use Windows MAIL. Both print normal in all cases, EXCEPT Windows MAIL. When printing using Windows MAIL, it only prints on about 1/4 of the page. Very Small font. This printing issue recently started. All other printing to our HP OfficeJet Pro 8720 is fine, and normal. This very tiny print, only occurs when printing emails while using Windows MAIL. Is anyone getting help, or getting this resolved?

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