Cumulative update December 2020 - KB4592438 Failed to install

Anonymous
2020-12-08T21:29:51+00:00

I am trying to install KB4592438 for Windows 10 20H2. The patch is downloaded without any issue. But the installation fails and the screen starts showing - Undoing changes Don't turn off your computer. The error message is - Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070003). 

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-09T15:40:45+00:00

    Absolutely same with me Roland. But now I gonna try SFC and DISM.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-09T15:45:27+00:00

    I have the same issue. Followed all of the above steps - december SSU was already installed

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.572

    Image Version: 10.0.19042.630

    [===========================84.9%=================         ]

    [===========================86.1%=================         ]

    [===========================87.3%==================        ]

    [===========================88.7%===================       ]

    [===========================89.9%====================      ]

    [===========================91.1%====================      ]

    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.

    Same result - the installation fails with error 0x80070003

    Exactly the same for me.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-12-09T16:07:24+00:00

    Raju,

    I was thinking about this route myself but it is a destructive method  - in the Chose what to keep dialog, the 'keep personal files and apps' (and keep personal files only' are grayed out, only 'Nothing' ie destructive method is possible. The same if I boot from the installation media. So it seems that you cannot perform a non-destructive upgrade if the installed version and the installation media's version are identical.

    I also tried with the equivalent offline installer (windows10.0-kb4592438-x64_b6914251264f8f973c3f82f99b894935f33c38e6.msu). It fails too - different error (0x8024200b) but probably related. 

    Unless someone has a different idea, I'll wait until next month for a new cumulative update (or a re-release as it seems several people have encountered the same issue). While not the first time I've encountered issues with Windows updates, it is the first where none of the otherwise proven troubleshooting measures seem to work.

    Roland

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2020-12-09T16:39:18+00:00

    If it's of any bearing, from 630, standalone 631 installs correctly.

    standalone 662 and both WU and standalone 685 both fail.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-12-09T17:39:25+00:00

    I agree with you Roland. I got the same issue and I don't understand why would I need to re-image my whole computer just to complete a cumulative update??? It does not make sense.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments