Recurring ntoskrnl.exe crashes and BSODs on a new PC with random BugCheck causes and different drivers - help needed!

Anonymous
2020-12-26T09:53:33+00:00

AVE...

I have a constant problem with running Windows 10 on a new PC. First crashes were caused by faulty PSU, but I replaced it already. Other components (CPU, GPU, motherboard, SSD, RAM) are brand new. I have two old hard drives too, but I use them for storage only.

I have random BSODs with random BugCheck errors, all indicating the culprit to be ntoskrnl.exe with address 3f5780. No matter what I do, I can't avoid BSODs 3-5 times a day. Things I did:

  1. DISM and SFC, multiple times. Found some corrupt files on two occasions, fixed them, no results.
  2. Driver Verifier #1, found problems with ene.sys (Gigabyte RGB Fusion and related bloatware). Cleared it all out and removed offending file. Didn\t work.
  3. Driver Verifier #2, this time it was AmdTools64.sys, removed all amd*.sys files just in case. Didn't help.
  4. Driver Verifier #3, Avast VM driver sys file this time. At that point I decided it's not the drivers, it's something else.
  5. I ran MemTest 86 on my memory (which is overclocked by XMP profile). No errors. Also state of overclocking has no effect on the BSODs.
  6. I checked temperatures, ran AIDA64 stability tests, ran Fumark test on GPU, no problems with that since PSU was replaced.
  7. Last night I ran Media Creation Tool to overwrite the entire OS. I had 3 BSODs since, including one while writing this.

I had following BugChecks (as shown by BlueScreen View):

0x0000003b (00000000c0000005, fffff8056b0087de, ffffc58c841def40, 0000000000000000)

0x00000001 (00007ff9f8a0c074, 0000000000000000, 000000000000ffff, ffff8707`88461b80)

0x00000139 (000000000000001e, ffffdd09f7f28f50, ffffdd09f7f28ea8, 0000000000000000)

0x00000139 (000000000000001e, ffffcb0f5f40cf50, ffffcb0f5f40cea8, 0000000000000000)

All logs, minidumps and last memory dump file are here:

https://drive.google.com/file/d/1dL6jaLUunthZNOxaFSTEAC2VT5g4iNaj/view?usp=sharing

EDIT:

Just had another BSOD. This time with XMP disabled. BlueScreen View says:

0x00000133 (0000000000000000, 0000000000000501, 0000000000000500, fffff800444fa320)

with ntoskrnl.exe+3f5780, as always. File version: 10.0.19041.685 (WinBuild.160101.0800).

HELP!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

102 answers

Sort by: Oldest
  1. Anonymous
    2021-02-01T19:12:53+00:00

    And how is the boost is supposed to work if i disable it?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-02-01T21:10:35+00:00

    It's not. You can manually set a bit faster clock and adjust core voltage. But you need to know what you're doing because you can shorten the life of your CPU, and in some cases even damage it...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-02-01T21:26:55+00:00

    Indeed, thats the problem. I know how to oc, but doing so eliminates my Ryzen 5 performance (wont go above 4.4). There is anothe big issue here (and i suspect its hardwaee related)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-02-02T05:41:18+00:00

    For now you can either have max performance or stable OS. What is more important to you? For me it's stability. Till last December I had i5-2300 (2,6GHz x 4) and 8GB of RAM (1333MHz), and I didn't complain too much...

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-02-02T05:51:11+00:00

    Both. That's why i want my parts replaced (the only thing that worked so far in ny casw waa cpu change). If only ms, amd or Intel made a statement, perhaps i could just sit and wait. But we dont know for sure what's going on.

    Was this answer helpful?

    0 comments No comments