AVE... I have a constant problem with running Windows 10 on a new PC. First crashes were caused by faulty PSU, but I replaced it already. Other components (CPU, GPU, motherboard, SSD, RAM) are brand new. I have two old hard drives too, but I use them for storage only. I have random BSODs with random BugCheck errors, all indicating the culprit to be ntoskrnl.exe with address 3f5780. No matter what I do, I can't avoid BSODs 3-5 times a day. Things I did: DISM and SFC, multiple times. Found some corrupt files on two occasions, fixed them, no results. Driver Verifier #1, found problems with ene.sys (Gigabyte RGB Fusion and related bloatware). Cleared it all out and removed offending file. Didn\t work. Driver Verifier #2, this time it was AmdTools64.sys, removed all amd*.sys files just in case. Didn't help. Driver Verifier #3, Avast VM driver sys file this time. At that point I decided it's not the drivers, it's something else. I ran MemTest 86 on my memory (which is overclocked by XMP profile). No errors. Also state of overclocking has no effect on the BSODs. I checked temperatures, ran AIDA64 stability tests, ran Fumark test on GPU, no problems with that since PSU was replaced. Last night I ran Media Creation Tool to overwrite the entire OS. I had 3 BSODs since, including one while writing this. I had following BugChecks (as shown by BlueScreen View): 0x0000003b (00000000c0000005, fffff8056b0087de, ffffc58c841def40, 0000000000000000) 0x00000001 (00007ff9f8a0c074, 0000000000000000, 000000000000ffff, ffff8707`88461b80) 0x00000139 (000000000000001e, ffffdd09f7f28f50, ffffdd09f7f28ea8, 0000000000000000) 0x00000139 (000000000000001e, ffffcb0f5f40cf50, ffffcb0f5f40cea8, 0000000000000000) All logs, minidumps and last memory dump file are here: https://drive.google.com/file/d/1dL6jaLUunthZNOxaFSTEAC2VT5g4iNaj/view?usp=sharing EDIT: Just had another BSOD. This time with XMP disabled. BlueScreen View says: 0x00000133 (0000000000000000, 0000000000000501, 0000000000000500, fffff800444fa320) with ntoskrnl.exe+3f5780, as always. File version: 10.0.19041.685 (WinBuild.160101.0800). HELP!

As far as I know, disabling the CPB and locking to a fixed frequency are two different things. CPB helps the CPU change its frequency depending on different tasks you do, its like an AI that force the CPU to work fluently, but he still change his frequency. Locking to a fixed frequency force the CPU work on a single number anything you do.

Good to know, since I've been running at base CPU clock speed, and ram speed. I haven't had the same BSOD error again. I hope Windows comes up with a fix soon.

Actually this problem is weird in my POV. If we say this is because of Windows, I've tried to wipe and reinstall my Windows & disable Windows update, but the BSOD still showed up. But if we say this is because of our CPU, I can say I never OC my CPU (until this issue arrive). Isn't this weird??

yeah, well, i know i sound like a broken record here, but still: besides me, very few people tried swapping cpu. Perhaps that could help.

Yes, you kinda like a broken record.. Hahaha.. Just joking.. Anyway, for me RMA-ing my CPU is not a solution.. Why? Because I already do a little research about this issue.. And almost all people had this problem in the same time (late 2020). Coincidence? I don't think so. And like i said, i never overclock my CPU until this issue arrive. Secondly, RMA in my country (Indonesia) is not that easy. I believe they will ask me so many question so they will blame me and I cannot RMA my CPU. Sadly, but true... :(

Recurring ntoskrnl.exe crashes and BSODs on a new PC with random BugCheck causes and different drivers - help needed!

Anonymous

AVE...

I have a constant problem with running Windows 10 on a new PC. First crashes were caused by faulty PSU, but I replaced it already. Other components (CPU, GPU, motherboard, SSD, RAM) are brand new. I have two old hard drives too, but I use them for storage only.

I have random BSODs with random BugCheck errors, all indicating the culprit to be ntoskrnl.exe with address 3f5780. No matter what I do, I can't avoid BSODs 3-5 times a day. Things I did:

DISM and SFC, multiple times. Found some corrupt files on two occasions, fixed them, no results.
Driver Verifier #1, found problems with ene.sys (Gigabyte RGB Fusion and related bloatware). Cleared it all out and removed offending file. Didn\t work.
Driver Verifier #2, this time it was AmdTools64.sys, removed all amd*.sys files just in case. Didn't help.
Driver Verifier #3, Avast VM driver sys file this time. At that point I decided it's not the drivers, it's something else.
I ran MemTest 86 on my memory (which is overclocked by XMP profile). No errors. Also state of overclocking has no effect on the BSODs.
I checked temperatures, ran AIDA64 stability tests, ran Fumark test on GPU, no problems with that since PSU was replaced.
Last night I ran Media Creation Tool to overwrite the entire OS. I had 3 BSODs since, including one while writing this.

I had following BugChecks (as shown by BlueScreen View):

0x0000003b (00000000c0000005, fffff8056b0087de, ffffc58c841def40, 0000000000000000)

0x00000001 (00007ff9f8a0c074, 0000000000000000, 000000000000ffff, ffff8707`88461b80)

0x00000139 (000000000000001e, ffffdd09f7f28f50, ffffdd09f7f28ea8, 0000000000000000)

0x00000139 (000000000000001e, ffffcb0f5f40cf50, ffffcb0f5f40cea8, 0000000000000000)

All logs, minidumps and last memory dump file are here:

https://drive.google.com/file/d/1dL6jaLUunthZNOxaFSTEAC2VT5g4iNaj/view?usp=sharing

EDIT:

Just had another BSOD. This time with XMP disabled. BlueScreen View says:

0x00000133 (0000000000000000, 0000000000000501, 0000000000000500, fffff800444fa320)

with ntoskrnl.exe+3f5780, as always. File version: 10.0.19041.685 (WinBuild.160101.0800).

HELP!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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102 answers

Anonymous

2021-02-18T21:09:31+00:00

As far as I know, disabling the CPB and locking to a fixed frequency are two different things.

CPB helps the CPU change its frequency depending on different tasks you do, its like an AI that force the CPU to work fluently, but he still change his frequency. Locking to a fixed frequency force the CPU work on a single number anything you do.
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Anonymous

2021-02-18T21:17:13+00:00

Good to know, since I've been running at base CPU clock speed, and ram speed. I haven't had the same BSOD error again. I hope Windows comes up with a fix soon.
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Anonymous

2021-02-19T01:05:32+00:00

Actually this problem is weird in my POV. If we say this is because of Windows, I've tried to wipe and reinstall my Windows & disable Windows update, but the BSOD still showed up. But if we say this is because of our CPU, I can say I never OC my CPU (until this issue arrive). Isn't this weird??
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Anonymous

2021-02-19T03:23:19+00:00

yeah, well, i know i sound like a broken record here, but still: besides me, very few people tried swapping cpu. Perhaps that could help.
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Anonymous

2021-02-19T03:54:43+00:00

Yes, you kinda like a broken record.. Hahaha.. Just joking..

Anyway, for me RMA-ing my CPU is not a solution.. Why? Because I already do a little research about this issue.. And almost all people had this problem in the same time (late 2020). Coincidence? I don't think so. And like i said, i never overclock my CPU until this issue arrive. Secondly, RMA in my country (Indonesia) is not that easy. I believe they will ask me so many question so they will blame me and I cannot RMA my CPU.

Sadly, but true... :(
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