Recurring ntoskrnl.exe crashes and BSODs on a new PC with random BugCheck causes and different drivers - help needed!

Anonymous
2020-12-26T09:53:33+00:00

AVE...

I have a constant problem with running Windows 10 on a new PC. First crashes were caused by faulty PSU, but I replaced it already. Other components (CPU, GPU, motherboard, SSD, RAM) are brand new. I have two old hard drives too, but I use them for storage only.

I have random BSODs with random BugCheck errors, all indicating the culprit to be ntoskrnl.exe with address 3f5780. No matter what I do, I can't avoid BSODs 3-5 times a day. Things I did:

  1. DISM and SFC, multiple times. Found some corrupt files on two occasions, fixed them, no results.
  2. Driver Verifier #1, found problems with ene.sys (Gigabyte RGB Fusion and related bloatware). Cleared it all out and removed offending file. Didn\t work.
  3. Driver Verifier #2, this time it was AmdTools64.sys, removed all amd*.sys files just in case. Didn't help.
  4. Driver Verifier #3, Avast VM driver sys file this time. At that point I decided it's not the drivers, it's something else.
  5. I ran MemTest 86 on my memory (which is overclocked by XMP profile). No errors. Also state of overclocking has no effect on the BSODs.
  6. I checked temperatures, ran AIDA64 stability tests, ran Fumark test on GPU, no problems with that since PSU was replaced.
  7. Last night I ran Media Creation Tool to overwrite the entire OS. I had 3 BSODs since, including one while writing this.

I had following BugChecks (as shown by BlueScreen View):

0x0000003b (00000000c0000005, fffff8056b0087de, ffffc58c841def40, 0000000000000000)

0x00000001 (00007ff9f8a0c074, 0000000000000000, 000000000000ffff, ffff8707`88461b80)

0x00000139 (000000000000001e, ffffdd09f7f28f50, ffffdd09f7f28ea8, 0000000000000000)

0x00000139 (000000000000001e, ffffcb0f5f40cf50, ffffcb0f5f40cea8, 0000000000000000)

All logs, minidumps and last memory dump file are here:

https://drive.google.com/file/d/1dL6jaLUunthZNOxaFSTEAC2VT5g4iNaj/view?usp=sharing

EDIT:

Just had another BSOD. This time with XMP disabled. BlueScreen View says:

0x00000133 (0000000000000000, 0000000000000501, 0000000000000500, fffff800444fa320)

with ntoskrnl.exe+3f5780, as always. File version: 10.0.19041.685 (WinBuild.160101.0800).

HELP!

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-01-29T21:18:03+00:00

    I got my new PC at the very beginning of November, and everything worked fine for a few weeks until end of November / early December, which is when I started getting crashes.

    I saw on a similar reddit post that many suspect that it's an issues with a recent Windows Update, one that possibly messes with your CPU clock speed, so I'm going to try to manually set my CPU clock speed in the BIOS later today to see if that helps. But yes, most of the people experiencing this issue seem to say it started in the last 2 months

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  2. Anonymous
    2021-01-29T21:07:28+00:00

    Did your problems started immediately after setting up your new PC in November, or did they started later? Mine started with my new PC at December 10th...

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  3. Anonymous
    2021-01-29T20:59:49+00:00

    I have done all of the above (except downclocking or manual clocking the cpu, as i refuse to see loosing tons of performance as a "solution") plus replacing rams and gpu.

    The only think that worked so far was replacing ny 3600xt with a 3600. It didnt crash in 18 hs. So i took the 3600 back to the person who borrowed me the chip and sent my b550 and 3600xt to rma.

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  4. Anonymous
    2021-01-29T19:55:46+00:00

    I don't think this is an AMD specific issue - I have been getting random BSoDs like most people on here - using BlueScreenViewer to see that ntoskrnl.exe + 3f5780 is the culprit - but my chipset is Intel (i9 10900k, nvidia RTX 3080, 16GBx2 DDR4/3000MHz ADATA XPG Z1, ASUS PRIME Z490-V ATX motherboard). Also a new PC built last November (2020).

    My BSoDs also happening every few hours, sometimes when I'm browsing, sometimes gaming, sometimes when my PC is idle. Almost all my crashes come with the DPC_WATCHDOG VIOLATION 0x133 error message, but occasionally my PC just locks up with no BSoD and I have to manually restart.

    Things I've tried so far that haven't fixed it:

    • Updating all drivers, both automatically through Windows Update and also manually
    • Running Mem Test / CHKDSK / SFC scan with 0 issues
    • Stress test CPU / GPU with Furmark and other software
    • Swapping out my GPU (RTX 3080) with an older card (GTX 960)
    • Swapping out integrated wifi adapter to PCIe one, then also a USB adapter - also trying old & new drivers for each one
    • Update my BIOS (ASUS Prime z490)
    • Completely reinstall Windows 10 with fresh drive

    None of these things worked - for a while I was getting BSoD every few days and I could tolerate it, but now it happens every few hours and its incredibly frustrating. The things I haven't tried yet, but will later today:

    • Use RAM sticks one at a time to see if either are faulty, though I've run the MEM TEST multiple times with 0 issues so I doubt this is the problem
    • Manually set CPU speed? I've never done this before, and I don't overclock, so I have a feeling this isn't it either - but it has helped some people it seems, so I will at least try it!

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