Repeated crashes and BSOD on ASUS TUF A15

Anonymous
2021-01-04T15:04:31+00:00

Hello,

Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.

I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.

I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.

The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.

Oh, and I can't show any memory/crash dump since nothing is generated.

Is there anything else to do, or is my computer doomed to be returned to the vendor ?

Specs :

OS : Windows 10 Family 10.0.19042

Product : Asus TUF A15 FA506IV

Memory : 16GB

GPU : NVidia RTX 2060 GDDR6 6GB

CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores

Storage : 500GB SSD Kingston OM8PCP3512F-AB

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-07-05T23:19:26+00:00

    sir, can u tell me what driver u installed ? i has same prblem with tuf A15, still crash until now.

    someone i need ur help.

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  2. Anonymous
    2021-07-05T23:21:05+00:00

    sir, have you found a good solution for this problem? i have exactly the same problem.

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  4. Anonymous
    2021-07-06T15:25:49+00:00

    All the latest official drivers from Nvidia and AMD.

    Also - UPDATE:

    Since I last wrote that message on June 9th, I've had the GSoD happen twice. Both times when I was sleeping and woke up to find the laptop in that state. Nothing out of the ordinary was happening as far as I could tell

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  5. Anonymous
    2021-07-06T15:38:24+00:00

    I had the same issue with my pc for almost a year. I was tired to try every solution on forums and internet but none helped. but then i disconnected all my disks and nvme storages from pc andfully erased each disk with the help of another pc. AND then i reinstalled all drives in the original pc and done clean install of windows 10 with freshly prepared bootable USB. GUESS WHAT my all issues gone. none of the issue reappeared.

    NOTE : i am just sharing my own personal experiences. That worked for me

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