Repeated crashes and BSOD on ASUS TUF A15

I've seen many so many of these issues related to the Tuff A15 and A17 (which I have). I'm a computer tech and have exhausted my 30+ years experience trying to resolve these issues. I finally gave up and bought another laptop.

I'm fairly convinced these issues are arising from poor engineering and maybe poorly written drivers.

In all my years, I've never met such a buggy computer that resists every effort to fix the faults. I'm thinking there could be a class action law suite in this. This laptop has no stability.

I also have over a decade long experience with computer tech and I can't recall a problem I wasn't able to fix after exhausting all possible options. As you said it's a result of poor engineering. Asus really **** up here. But unfortunately I don't think there are enough users of these laptops to reach class action level suite. All I take from this is to avoid Asus from here on out. They used to be top notch, but guess time has taken its toll on them.

I also have over a decade long experience with computer tech and I can't recall a problem I wasn't able to fix after exhausting all possible options. As you said it's a result of poor engineering. Asus really **** up here. But unfortunately I don't think there are enough users of these laptops to reach class action level suite. All I take from this is to avoid Asus from here on out. They used to be top notch, but guess time has taken its toll on them.

One or a few people can start a class action lawsuit and all you need are a few dozen folks who are impacted by the issue. I don't think that that would be a problem. I'm looking into it.

I've been building custom gaming rigs for many years and I've always relied mostly on Asus for mobos and sometimes graphics cards. They've always made solid machines. I've also owned several Asus laptops and been really happy with them. But this experience has definitely put me off Asus (and there "support" was useless), at least as far as laptops go. Sigh.

Have a TUF A15 2020 model. Same issues.

Found one thing to try. I will see how long it runs without crashing/freezing.

1. Search in Windows 10 for “change resolution of the display”
2. Click near the bottom, “Graphic Settings”
3. Then click “Choose an app to set performance”
4. Then find Chrome.exe under Program Files (x86), Google, Chrome, Application and “Add”
5. Select the newly added Google Chrome
6. Click “Options”
7. Select “High Performance”

So I've been having this problem since summer of last year. Random black screens, BSOD's, etc. I believe I however may have found the issue and a solution!

I recently ran Driver Verifier on all non-Microsoft based drivers and kind of left it for 2 weeks.

One of the issues I've been seeing during crashing (even when a BSOD presents itself), is that the system gets stuck at 0% when generating the minidump, resulting in no debug information being generated (not sure if that's related to the issue, but regardless). I basically just gave up and decided to deal with the crashes. Today however, it crashed, and the stop code was actually the driver verifier doing its thing for once!

It still didn't generate the minidump, however it listed something other than ntoskrnl.sys, specifically "inpoutx64.sys". After a little research, I found it was non-critical and removed it from the drivers directory in "C:\Windows\System32\drivers". Immediately following this, I tried running Idea (I'm a Minecraft mod developer) and tried running the game (attempting to hit it with load). Upon getting to the loading world screen, the computer crashed with the driver_irql_not_less_or_equal stop code again. It had the driver being listed as afd.sys however.

After a little research, afd.sys has to do with networking functions with windows, and after a little bit more, found a lot of threads of people having issues with the Realtek wireless Lan driver shipped with the system (specifically with BSOD errors similar in behavior to this issue, that being random crashes and lockups without warning). I rolled back the driver to a previous version and haven't had the problem for a little while now.

After looking through this thread again, and seeing around what times people here started having issues, and I notice that issues started cropping up right around the same time the driver update for the Realtek driver was rolled out. I believe I may have found the solution ;)

The version I downgraded the Realtek driver to is 2024.0.8.108.

If the crashes and lockups return, I'll report it here.

            - Ghost

< Downgraded Wireless Lan Driver

So I've been having this problem since summer of last year. Random black screens, BSOD's, etc. I believe I however may have found the issue and a solution! ...

Hey Ghostcrafter090,

Thanks so much for posting this! I'll have to try this out. I may be awhile before I have a chance--I ended up buy in new laptop to replace the very unstable Tuf A17. But when I do, I'll post my results.