Repeated crashes and BSOD on ASUS TUF A15

Anonymous
2021-01-04T15:04:31+00:00

Hello,

Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.

I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.

I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.

The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.

Oh, and I can't show any memory/crash dump since nothing is generated.

Is there anything else to do, or is my computer doomed to be returned to the vendor ?

Specs :

OS : Windows 10 Family 10.0.19042

Product : Asus TUF A15 FA506IV

Memory : 16GB

GPU : NVidia RTX 2060 GDDR6 6GB

CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores

Storage : 500GB SSD Kingston OM8PCP3512F-AB

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-12-24T03:32:30+00:00

    Thanks for the advices!

    I have been almost 2 weeks without a blue screen with this options.

    I turned off the Link State Power Management and sleep options.

    I think this is the problem when it works with low energy.

    Hope the issue has gone!

    I will post a few weeks later about the problem.

    Happy Christmas!

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  2. Anonymous
    2021-12-24T03:33:33+00:00

    Try the last options we post in this thread. I have the same issue.

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  3. Anonymous
    2021-12-30T17:22:37+00:00

    Hi. Thanks for the recommendations. I deactivated the PCIe link power management but the notebook still giving BSOD.

    I already tried many configurations, clean installation of windows 11 and even using linux. Specifically, I tried with Linux Mint and also had freezing problems.

    All of that leads me to think that it is Bios or hardware related problem. I will visit a technical service the next week, but I don't have much hope.

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  4. Anonymous
    2022-01-05T11:31:02+00:00

    Hello,

    Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.

    I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.

    I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.

    The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.

    Oh, and I can't show any memory/crash dump since nothing is generated.

    Is there anything else to do, or is my computer doomed to be returned to the vendor ?

    Specs :

    OS : Windows 10 Family 10.0.19042

    Product : Asus TUF A15 FA506IV

    Memory : 16GB

    GPU : NVidia RTX 2060 GDDR6 6GB

    CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores

    Storage : 500GB SSD Kingston OM8PCP3512F-AB

    Same prob with me, i bought my laptop 3 and a half month ago. Asus Tuf A15 FA506IC with AMD Ryzen 7 4800 and RTX 3050 4GB, at the first month my laptop didnt have a problem but after 2 months whenever i set to turbo or performance mode (Armoury crate) when playing games, watching youtube and idle my laptop keep BSOD and when i check event viewer it says event ID kernel 41 kernel-power. Help me what should i do lol. New laptop feels like old **** second used device zzzz. Better stay with my Asus tuf Fx505dd with ryzen 5 and gtx 1050, i know its laggy nowadays but didnt have a problem like this.

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  5. Anonymous
    2022-01-05T17:45:02+00:00

    I've seen many so many of these issues related to the Tuff A15 and A17 (which I have). I'm a computer tech and have exhausted my 30+ years experience trying to resolve these issues. I finally gave up and bought another laptop.

    I'm fairly convinced these issues are arising from poor engineering and maybe poorly written drivers.

    In all my years, I've never met such a buggy computer that resists every effort to fix the faults. I'm thinking there could be a class action law suite in this. This laptop has no stability.

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