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Repeated crashes and BSOD on ASUS TUF A15
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Anonymous
Hello,
Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.
I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.
I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.
The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.
Oh, and I can't show any memory/crash dump since nothing is generated.
Is there anything else to do, or is my computer doomed to be returned to the vendor ?
Specs :
OS : Windows 10 Family 10.0.19042
Product : Asus TUF A15 FA506IV
Memory : 16GB
GPU : NVidia RTX 2060 GDDR6 6GB
CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores
Storage : 500GB SSD Kingston OM8PCP3512F-AB
Windows for home | Windows 10 | Performance and system failures
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113 answers
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Anonymous
2023-06-10T17:43:09+00:00 -
Anonymous
2023-06-02T15:35:48+00:00 I have the same problem
Look this thread https://www.reddit.com/r/Asustuf/comments/wjf1rz/every_once_and_a_while_my_asus_tuf_a15_gets_this/
Update : disabling fast start Windows up appears to have fixed the issue thanks to all who commented
https://www.youtube.com/watch?v=nUm3jOF8L8E
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Anonymous
2023-05-09T17:09:30+00:00 I am having an issue trying to follow the steps to disable or dial down the boost on the processor (as I assume it is boosted already, I have never known that was a thing) even when following the steps on the forums you directed me to. Is there something I am missing? I am unable to locate or navigate to the "Attributes" aspect that I am told to click on and adjust the numbers of.
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Anonymous
2023-05-09T04:11:00+00:00 I just now uninstalled Armory crate, and now am opening the link you suggested and going to follow those steps as well, I will reply back and let you know how things go.
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Anonymous
2023-05-09T01:50:59+00:00 Did you remove ASUS Armoury Crate? I'm living without it right now and apparently that fixes it for a lot of people. Also, you can change the Processor Performance Boost Mode to Aggressive or even Disable it. Setting the maximum power state of the processor to 95-98% can also resolve the issue.
Check the link from the previous answers for the fix.