Repeated crashes and BSOD on ASUS TUF A15

Anonymous
2021-01-04T15:04:31+00:00

Hello,

Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.

I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.

I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.

The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.

Oh, and I can't show any memory/crash dump since nothing is generated.

Is there anything else to do, or is my computer doomed to be returned to the vendor ?

Specs :

OS : Windows 10 Family 10.0.19042

Product : Asus TUF A15 FA506IV

Memory : 16GB

GPU : NVidia RTX 2060 GDDR6 6GB

CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores

Storage : 500GB SSD Kingston OM8PCP3512F-AB

Windows for home | Windows 10 | Performance and system failures

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  2. Anonymous
    2021-07-05T23:21:05+00:00

    sir, have you found a good solution for this problem? i have exactly the same problem.

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  3. Anonymous
    2021-07-05T23:19:26+00:00

    sir, can u tell me what driver u installed ? i has same prblem with tuf A15, still crash until now.

    someone i need ur help.

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  4. Anonymous
    2021-06-09T12:12:21+00:00

    Hey Agoneous, checking in because your descriptions are EXACTLY the same as mine. Sometimes it crashes 10x in a row on startup, sometimes it lasts a full day, doing ANYTHING.. coincidentally though, mine NEVER crashes if i'm playing a gfx intensive game in full mode, or even having it minimized. I often load up CSGO and just let it idle in the background but that's annoying and probably not good long term.

    Anyway I tried the 99% thing and mine still crashes. It's more stable, but in the way that it's now more 50/50 it'll crash randomly, which still is horrible.

    How is yours holding up? I have done everything this thread and others said to try and nothing works. I put it down to 95% too, etc.. nada.

    Yours good?

    Been over a month with no crashes. Updated to new chipset drivers that came out last week and reverted back to 100% max cpu, haven't had a crash so far. Still waiting to see what will happen after the new chipset drivers installation. Also just had Windows update a few hours ago.

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  5. Anonymous
    2021-06-08T22:24:28+00:00

    Hey Agoneous, checking in because your descriptions are EXACTLY the same as mine. Sometimes it crashes 10x in a row on startup, sometimes it lasts a full day, doing ANYTHING.. coincidentally though, mine NEVER crashes if i'm playing a gfx intensive game in full mode, or even having it minimized. I often load up CSGO and just let it idle in the background but that's annoying and probably not good long term.

    Anyway I tried the 99% thing and mine still crashes. It's more stable, but in the way that it's now more 50/50 it'll crash randomly, which still is horrible.

    How is yours holding up? I have done everything this thread and others said to try and nothing works. I put it down to 95% too, etc.. nada.

    Yours good?

    Was this answer helpful?

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