Repeated crashes and BSOD on ASUS TUF A15

Anonymous
2021-01-04T15:04:31+00:00

Hello,

Several months ago I bought an gaming laptop, an Asus TUF A15 FA506IV with Windows 10 installed. Everything was fine in the first weeks, but then my computer started to crash and get BSOD randomly, except when I'm playing or using it intensively, which is weird.

I've tried everything, ranging from reinstalling drivers, to a complete reset and windows install.

I've checked RAM, disk and system files integrity, tried multiple repair tools, both Microsoft and unofficial, multiple times, installed every single driver based on Windows Update recommendations/constructor website, even used driver verifier, but nothing has changed since.

The only thing that sometimes changes is the error message of the bluescreen, when there's one. Often the screen only goes completly black, and nothing else happens.

Oh, and I can't show any memory/crash dump since nothing is generated.

Is there anything else to do, or is my computer doomed to be returned to the vendor ?

Specs :

OS : Windows 10 Family 10.0.19042

Product : Asus TUF A15 FA506IV

Memory : 16GB

GPU : NVidia RTX 2060 GDDR6 6GB

CPU : Ryzen 4800H with Radeon Graphics, 2900Mhz, 8 cores, 16 virtual cores

Storage : 500GB SSD Kingston OM8PCP3512F-AB

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-07-17T02:34:28+00:00

    The problem still exists but the frequency has reduced. Lately, it hasn't crashed like it used to i.e. 4-5 times a day. Now it's hardly once a week. I would say all gaming laptops are just a myth. My friend hass Lenovo Legion. The other day he was telling me his laptop has become ****. It's not been even an year.

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  2. Anonymous
    2022-07-17T00:24:25+00:00

    Is your laptop still okay?

    It is exactly my issues. I've tried every advice in the forum and the problem still exist.

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  3. Anonymous
    2022-05-23T08:44:08+00:00

    I have removed ALL the amd drivers, chipsets and installed them from amd-software-adrenalin-edition-22.5.1-minimalsetup-220509_web.exe

    Then, I physically pulled off the WiFi card.

    Have no BSODs a week already. Just keeping you informed.

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  4. Anonymous
    2022-05-14T14:46:24+00:00

    Since this is the single source of information about ASUS TUF A15 BSODs in the whole internet, I'll write my notices here, on a microsoft site, lol. No solution, just symptoms, maybe it give someone an idea later.

    > My specs are Ryzen 7 5800H and 3060

    > My BSOD is DPC_WATCHDOG_VIOLATION

    > Bluescreenview says it caused by ntoskrnl.exe

    > I have BSODs randomly in youtube, random games, unity, skype (thats why I found this topic), etc.

    > I do not want to change power states or lower TDP, so they are still default and I didn't test this workaround yet

    > After buying I had no BSODs in 6 month, they starts recently

    > VERY IMPORTANT: I have NO BSODs if I remove all AMD drivers with their amdcleanuputility-x64.exe

    > But they returns if I install drivers back

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