WaasMedic Agent Exe stopping me from working

Anonymous
2021-01-02T19:26:13+00:00

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage.

I understand this is a Microsoft process. What I don't understand is what give Microsoft the right to take over my computer whenever it wants to and stop me from working.

How do I stop this?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-16T19:13:13+00:00

Update (5/5/21) - Editing with some additional details.

Can some of you reporting high CPU or high disk usage of the WaasMedic agent create a Feedback Hub entry for me and share the Feedback URL on this thread?

The most important part would be the 'Recreate my Problem' recording while you see the high resource usage in Task Manager.

Image

I want to promote some of these Feedback entries for investigation.

Updates:

Thank you for those who have been trying to file feedback. In some cases the system performance has prevented the use of Recreate my problem.

The Feedback is still useful without the recording, I will still raise those entries.

It is also useful if the Feedback is done shortly after the system is no longer experiencing the high disk usage, I will be calling out those entries as well.

Finally, I was not clear about the best Category and Sub Category selections. Please use Category: Install and update Sub Category: Downloading, installing, and configuring Windows Updates

Thanks,

Paul...

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  1. Anonymous
    2021-04-22T13:46:11+00:00

    I am afraid that is NOT going to help those users with systems already broken by previously applied updates, and NONE of those things you mention will stop WaasMedic from hogging system resources, that this thread post is all about! This is something that Microsoft need to fix, as many frustrated posters have said on here!

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  2. Anonymous
    2021-04-22T15:50:57+00:00

    @01101000 etc....Seriously please read the thread before attempting to post an "answer". You're not understanding the problem therefore can not provide an answer. This problem is about WaasMedic running for long periods at high disk usage and for some people more often than the scheduled run. This is not about updates.

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  3. Anonymous
    2021-04-22T16:14:38+00:00

    And another reason why MaaSMedic can be running for a long time is because the user disabled some Window Services, And MaaSMedic is using resouses to E nable remediation and protection of Windows Update components.

    Are if you are trying Downloading A Windows Update

    It is not uncommon for Windows update to fail to install all the necessary files. If that happens, the OS provides an error message (for example, We couldn't connect to the update service, 0x80242016, or 0x80070020) or simply attempts to re-downloaded it later. Due to these errors and attempts to re-download, the Windows Update Medic service might use many resources.

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  4. Anonymous
    2021-04-22T22:54:03+00:00

    I have been having this issue of 100% disc for about 6 months - I have Dell Pro Support. In the end, they sent me a new Laptop to replace the other laptop I bought 6 months prior.  The new laptop starting doing the same thing - 100% disc, but also the computer was having random critical errors saying loss of power or crash (Kernal error 41 Cat 63).  My routine was to put the computer to sleep and then when I would come back and open the lid, and check the event viewer, there would be the Critical error showing up that something happened while it was asleep.  We went through every troubleshooting option we could, different techs, check disc, etc. Turning off fast start up in power options, resetting power plan, disabling superfetch, updating Bios and drivers, etc... You name it, we did it.  So they just replaced the motherboard and same issue.  It would hang at 100% disc for 15 minutes or longer when starting the computer. 

    After a little research on my own, searching WaasMedic Agent Exe and found that Dell Support assist could be the culprit. It showed as WaasMedic on the processes tab of the Task Manager, but on the Details tab, the disc hog was DSAPI.exe.  Googled that and it was in fact reported to be Dell Support Assist.  I went to the control panel, programs, and uninstalled Dell Support Assist.  (I still have Dell Command Update) which works fine.  After uninstalling, the 100% usage immediately stopped.  I restarted the system multiple times to see if it has resolved on restart and it did.  No more 100% disc.

    I then went back in and re-enabled the Fast start up in the power plan and restarted and still resolved with no 100% disc.

    I also checked the event viewer after all this and sure enough, the Critical error (Kernal 41 was created at the time that Dell Support Assist was at 100% disc, along with another error (Windows Remediation of some sort).   

    Dell support assist can easily be reinstalled if I were to need it temporarily so I'm leaving it off.

    I also found this article when trying to figure out why I was missing power options in my plan.  https://superuser.com/questions/1536904/windows-10-power-options-missing-on-new-laptop

    Turns out the new systems use something called connected standby so processes continue to run when your computer is asleep.  These reg edits described might solve not only something happening when the computer is asleep, but look to also provide a way to return all my missing power options.

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