WaasMedic Agent Exe stopping me from working

Anonymous
2021-01-02T19:26:13+00:00

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage.

I understand this is a Microsoft process. What I don't understand is what give Microsoft the right to take over my computer whenever it wants to and stop me from working.

How do I stop this?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-16T19:13:13+00:00

Update (5/5/21) - Editing with some additional details.

Can some of you reporting high CPU or high disk usage of the WaasMedic agent create a Feedback Hub entry for me and share the Feedback URL on this thread?

The most important part would be the 'Recreate my Problem' recording while you see the high resource usage in Task Manager.

Image

I want to promote some of these Feedback entries for investigation.

Updates:

Thank you for those who have been trying to file feedback. In some cases the system performance has prevented the use of Recreate my problem.

The Feedback is still useful without the recording, I will still raise those entries.

It is also useful if the Feedback is done shortly after the system is no longer experiencing the high disk usage, I will be calling out those entries as well.

Finally, I was not clear about the best Category and Sub Category selections. Please use Category: Install and update Sub Category: Downloading, installing, and configuring Windows Updates

Thanks,

Paul...

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  1. Anonymous
    2021-04-19T08:11:08+00:00

    @KELLYPST - The link you posted is referring to the MSERT tool, that is for scanning for malware scripts on Exchange (EMAIL) Servers, that would be used in office/business and corporate environments, and NOT on users PC's or laptops. It has is nothing to do with this thread subject, where the Microsoft WaasMedic agent is running with high activity for a long time on some PC's.

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  2. Anonymous
    2021-04-19T17:38:55+00:00

    Waas was scheduled to run again yesterday every Sunday. I must have missed it yesterday as it's doing the run today. This time it only ran for about three or four minutes as opposed to the 11+  minutes last week. Still I don't know what WaasMedic needs to "fix" every week. 

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  3. Anonymous
    2021-04-20T13:51:13+00:00

    @MarcHoppe - for Dell users with this package, the latest version is at:

    https://support.smartbytetechnology.com/  and thay also say that an outdated Intel WiFi driver can cause performance issues.

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  4. Anonymous
    2021-04-20T22:02:44+00:00

    Thanks but I don't own a Dell.

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