WaasMedic Agent Exe stopping me from working

Anonymous
2021-01-02T19:26:13+00:00

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage.

I understand this is a Microsoft process. What I don't understand is what give Microsoft the right to take over my computer whenever it wants to and stop me from working.

How do I stop this?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-16T19:13:13+00:00

Update (5/5/21) - Editing with some additional details.

Can some of you reporting high CPU or high disk usage of the WaasMedic agent create a Feedback Hub entry for me and share the Feedback URL on this thread?

The most important part would be the 'Recreate my Problem' recording while you see the high resource usage in Task Manager.

Image

I want to promote some of these Feedback entries for investigation.

Updates:

Thank you for those who have been trying to file feedback. In some cases the system performance has prevented the use of Recreate my problem.

The Feedback is still useful without the recording, I will still raise those entries.

It is also useful if the Feedback is done shortly after the system is no longer experiencing the high disk usage, I will be calling out those entries as well.

Finally, I was not clear about the best Category and Sub Category selections. Please use Category: Install and update Sub Category: Downloading, installing, and configuring Windows Updates

Thanks,

Paul...

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  1. Anonymous
    2021-04-18T13:21:22+00:00

    I'm going to guess you have a Dell Computer ?  SmartByte appears to be something that Dell installs on some systems. Looks like it can be removed:

    https://windowsreport.com/smartbyte-services/

    https://www.google.com/search?client=firefox-b-1-d&q=smartbyte+telemetry

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  2. Anonymous
    2021-04-18T18:25:36+00:00

    You can delete the process through a registry edit. I did so and had zero issues. However, it comes back during every update cycle, so I gave up on that approach. Now I've just gotten used to going to Task Manager every time I boot up and stopping the process. Less than ideal, but better than having my system crippled.

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  3. Anonymous
    2021-04-18T20:54:24+00:00

    I spent 2k on a pc I built myself hoping I never have to worry about lagging or anything like that. Now my pc runs like a potato because of the disk being at 100% constantly. If anyone finds out the reason please help.

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  4. Anonymous
    2021-04-19T06:01:54+00:00

    We know the reason - Microsoft are incapable of building a working operating system fit for purpose. Always seems to a issue of some sort, soon as one issue eventually solved, another raises it's head. Like all big companies, they reckon they provide a perfect service no matter the actual reality for us poor suffering users.

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