WaasMedic Agent Exe stopping me from working

Anonymous

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage.

I understand this is a Microsoft process. What I don't understand is what give Microsoft the right to take over my computer whenever it wants to and stop me from working.

How do I stop this?

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Anonymous

Update (5/5/21) - Editing with some additional details.

Can some of you reporting high CPU or high disk usage of the WaasMedic agent create a Feedback Hub entry for me and share the Feedback URL on this thread?

The most important part would be the 'Recreate my Problem' recording while you see the high resource usage in Task Manager.

I want to promote some of these Feedback entries for investigation.

Updates:

Thank you for those who have been trying to file feedback. In some cases the system performance has prevented the use of Recreate my problem.

The Feedback is still useful without the recording, I will still raise those entries.

It is also useful if the Feedback is done shortly after the system is no longer experiencing the high disk usage, I will be calling out those entries as well.

Finally, I was not clear about the best Category and Sub Category selections. Please use Category: Install and update Sub Category: Downloading, installing, and configuring Windows Updates

Thanks,

Paul...

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552 additional answers

Anonymous

2021-05-17T18:22:54+00:00

Well... Same problem ... 100% disk usage ... being a retired IBM'er I did some digging. Yes, Waasmedic Agent was running solid. Checked in settings and clicked on stop udates for 7 days, reboot, and no waasmedic running. So far so good. Saw references to update failing on the removal of Adobe flash, and sometimes failing. Check my machine, no flash installed. BUT I did have ADOBE Reader ... So, what the heck, it is Adobe --- SO I uninstalled Adobe Reader and bingo, when I did a restart no waasmedic agent ! ! ! ..

At this point I actually checked in settings for "view update history" which is two down from the pause update button. Should have checked it before but regretfully didn't. You should.
Under "other updates" I found an entry for removal of Adobe Flash -- and it gave a removal completion date of today May 17, 2021 ! ! ! My assumption is that MS was somehow getting hung up on the removal due to something in Adobe Acrobat reader that was possibly also in Adobe Flash and the MS code couldn't handle it.

So... check your PC. What is under 'other updates' as uninstalled ? If it the Flash player try uninstalling Adobe Reader if you have it, and/or other Adobe products.

I haven't tried reinstalling Adobe Reader as yet so don't know if the problem comes back if you do.

Let us all know if that helps....
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Anonymous

2021-05-17T17:12:27+00:00

I thought reporting these issues would be part of the INSIDERS brief, they are more able to report these things as opposed to us poor users. Or do none of the million or INSIDERS not have the problem?. OR is it once again, MS IGNORE the Insider reports as they have done before. You quote numbers of people in this thread reporting this issue, there are also numerous non MS threads reporting same issue - what do we have to do for MS take notice of their CUSTOMERS & USERS.
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Anonymous

2021-05-17T16:52:37+00:00

Paul:

As of May 17, 2021, five months after this forum thread "WaasMedic Agent Exe stopping me from working" was originated, 2488 other people have indicated they also have this problem.

You requested that problem reports also be submitted to Microsoft Feedback Hub, along with recreate my problem diagnostic info.

Search of feedback hub today shows:

20 reports and 6 comments entitled: waasmedic

2 reports and 1 comment entitled: wassmedic

2 reports and 1 comment entitled: medic

1. Is the problem that 32 feedback hub reports and comments already submitted - with over 2400 forum user also commenting here - are not sufficient for Microsoft engineers to work on this? If so, how many feedback hub submissions are necessary to get Microsoft engineers to investigate this matter?

2. Is this a prioritization numbers game - until the number of waasmedic feedback hub submissions reaches the 1000s, it does not get attention from Microsoft engineers?

3. If I have already reported this problem to feedback hub, should I submit a new feedback hub report every time it occurs?

4. Why is it up to answers.microsoft.com forum users to also submit feedback hub reports and diagnostic data, if the problem has already been reported there?

5. Does your request for forum users to submit diagnostic info via feedback hub mean that Microsoft has already tried and is unable to recreate the problem of waasmedic stopping productive work on our computers?

In five months on this thread I have seen no credible solutions or workarounds for this problem.

I have two computers. The one with hard disk drive has the waasmedic slowdown problem repeatedly. My newer computer with solid state drive is not affected.

6. Is the defacto Microsoft status for waasmedic agent stopping computer work: Tough luck, buy a new computer with SSD?

Thanks.

Tooney
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Anonymous

2021-05-17T14:31:05+00:00

The URL for the feedback entry I created above is: https://aka.ms/AAckw40

Thank you, GlenS9. I see the feedback entry and I have promoted it.

Paul...
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