WaasMedic Agent Exe stopping me from working

Anonymous
2021-01-02T19:26:13+00:00

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage.

I understand this is a Microsoft process. What I don't understand is what give Microsoft the right to take over my computer whenever it wants to and stop me from working.

How do I stop this?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-16T19:13:13+00:00

Update (5/5/21) - Editing with some additional details.

Can some of you reporting high CPU or high disk usage of the WaasMedic agent create a Feedback Hub entry for me and share the Feedback URL on this thread?

The most important part would be the 'Recreate my Problem' recording while you see the high resource usage in Task Manager.

Image

I want to promote some of these Feedback entries for investigation.

Updates:

Thank you for those who have been trying to file feedback. In some cases the system performance has prevented the use of Recreate my problem.

The Feedback is still useful without the recording, I will still raise those entries.

It is also useful if the Feedback is done shortly after the system is no longer experiencing the high disk usage, I will be calling out those entries as well.

Finally, I was not clear about the best Category and Sub Category selections. Please use Category: Install and update Sub Category: Downloading, installing, and configuring Windows Updates

Thanks,

Paul...

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  1. Anonymous
    2021-03-20T11:59:50+00:00

    Paul:

    I wanted to send feedback about waasmedic agent slowing my system to a crawl. In Feedback Hub submission process, after I select "report a problem" feedback hub wants me to choose a problem category and sub-category.

    For a problem like: "waasmedic agent high disk usage & hurting system performance" what feedback hub category and sub-category should I use?

    I don't see anything that fits.

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  2. Anonymous
    2021-03-16T20:35:05+00:00

    Paul:

    Thank you for your reply. About 2 weeks ago I added a comment to an entry about waasmedic in Feedback Hub.

    If I am able, the next time my computer experiences significant performance problems with waasmedic, I will try to capture recording with Feedback Hub. The big difficulty with doing this is when I have seen the problem, my computer (has HDD as system disk) takes a long time - minutes - to respond to any keyboard entries. After pressing CTRL-ALT-Del, it may take several minutes before Task Manager opens. Disk activity light is on solid, and once task manager opens up, disk activity is maxed out and stays maxed out, other resources (cpu, memory) are ok.

    Thanks Tooney,

    Not everyone is going to be able to capture for the reasons you said (perf hit is too high). But there are some on the thread who describe milder performance drops. Those folks might be able to get a recoding when others can't.

    That being said, if you get me one from after they system has recovered a bit, I still contains diagnostic information that may show something unexpected.

    You made another reply while I was composing this one. I don't know of a way to get to the recording any quicker than going through the App.

    Paul...

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  3. Anonymous
    2021-03-16T20:18:20+00:00

    Paul:

    Assuming that it is very difficult when the waasmedic performance problem occurs to get responses to keyboard entry, is there some method to "start recording" activity process quickly, and attach the recording to feedback hub entry later, without having to first go through all the steps to run feedback hub app, make an entry, etc?

    Tooney

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  4. Anonymous
    2021-03-12T15:39:30+00:00

    Had an issue about 12 months ago running 8.1, that was continuously running some Windows Process, not this one. I rebooted 1ce or 2ce but it appears to say, I have not finished, I'll carry on, the only way to get out of it was to let it run it's course. It was something connected to updates - I ran the trouble shooter - it reported something wrong - told it to repair - it wiped out all the updates history Thanks Microsoft. Bet Macintosh are rubbing their hands with all this new business coming their way. I always create a Restore point before installing updates although I assume you only restore once you are up & running. If it is supposed to cure problems why do the problems keep reappearing. Best computer I have is the old XP, MS made updates take hours to install forcing you to update to 8.0, I switched of updates there & then, still boot about once a week - no issues at all - no updates received for 8 years, only keep it live because of old apps that are useful but phased out years ago.

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