Windows 10 update issue due to error 0x800f0831

Anonymous
2020-10-18T00:03:57+00:00

Dear,

I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

KB4577671 error 0x800f0831

This drives me crazy.

I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

I checked a few things

  1. scf /scannow finds no problem
  2. dism /online /cleanup-image /restorehealth results in

[=========                  15.5%                          ]

Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I'm not smart enough to understand the log file.

  1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

Kind regards,

Sarah

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-11-19T00:04:34+00:00

    I have the same problem going on and it just started over last weekend when apparently there were microsoft updates done to computer. I got on computer monday and half my programs will not start.

    regarding your files you state to upload, they do not seem to be spelled properly as pahter and panter.

    Here is the folder C:\Windows\Panther, where you will find those files But my advice for you open your own thread then paste the link here without password

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  2. Anonymous
    2020-11-18T22:01:01+00:00

    I have the same problem going on and it just started over last weekend when apparently there were microsoft updates done to computer. I got on computer monday and half my programs will not start.

    regarding your files you state to upload, they do not seem to be spelled properly as pahter and panter.

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  3. Anonymous
    2020-11-07T09:10:30+00:00

    No third party antivirus nor firewall here.

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  4. Anonymous
    2020-11-07T01:29:49+00:00

    update : C:\Windows\Panther

    oh! Try to update your bios from your computer manufacturer website can you also upload these files as follow on your onedrive or google drive

    C:\Windows\Panther\setuperr.log

    C:\Windows\Panther\setupact.log

    C:\Windows\Panther\xxxxxxx_appraiser_humanreadable.xml

    C:\Windows\SoftwareDistribution\ReportingEvents.txt

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  5. Anonymous
    2020-11-07T00:35:45+00:00

    No, this is a clean install of Windows. No firewall or A/V other than what's baked into it.

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