Windows 10 update issue due to error 0x800f0831

Anonymous
2020-10-18T00:03:57+00:00

Dear,

I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

KB4577671 error 0x800f0831

This drives me crazy.

I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

I checked a few things

  1. scf /scannow finds no problem
  2. dism /online /cleanup-image /restorehealth results in

[=========                  15.5%                          ]

Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I'm not smart enough to understand the log file.

  1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

Kind regards,

Sarah

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Newest
  1. Anonymous
    2021-02-23T12:13:52+00:00

    Hi,

    I have the same issue and error (0x800f0831). Have followed all the steps reported by Sarah, and tried a clean boot, as well as reset Windows Update Components, but still cannot apply this update. I’ve also tried downloaded the update and applying manually from https://www.catalog.update.microsoft.com/, but this also gives the same error ref. Searched the CBS.log and the only ‘store corruption’ references are for Hyper-V and not the expected kB package ID.

    Have you any further advice please?

    Thanks

    k

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-02-09T09:46:02+00:00

    I had the same thing until last December, when I could solve it with some advice from this thread. With some new update from Windows in January, the issue is back in full force, as if never solved. 3 months problems, 1 month okay. This is not how we can work, Microsoft!

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-02-08T17:10:36+00:00

    Dear,

    I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

    KB4577671 error 0x800f0831

    This drives me crazy.

    I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

    I checked a few things

    1. scf /scannow finds no problem
    2. dism /online /cleanup-image /restorehealth results in

    [=========                  15.5%                          ]
    Error: 4448
    The WOF driver encountered a corruption in the compressed file's Resource Table.
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    I'm not smart enough to understand the log file.

    1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

    I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

    I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

    Kind regards,

    Sarah

    Failed to install on ‎2/‎9/‎2021 - 0x800f0831

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-02-08T17:10:23+00:00

    Dear,

    I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

    KB4577671 error 0x800f0831

    This drives me crazy.

    I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

    I checked a few things

    1. scf /scannow finds no problem
    2. dism /online /cleanup-image /restorehealth results in

    [=========                  15.5%                          ]
    Error: 4448
    The WOF driver encountered a corruption in the compressed file's Resource Table.
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    I'm not smart enough to understand the log file.

    1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

    I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

    I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

    Kind regards,

    Sarah

    Failed to install on ‎2/‎9/‎2021 - 0x800f0831

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-12-09T07:33:46+00:00

    I replicated the Toshiba Satellite Pro "Secure Boot" fix on my Dell OptiPlex 990 MT.

    1.

    In the bios go to Security and enable TPM - Trusted Platform Module (secure boot), apply & reboot back into bios.

    Go back to TPM again and activate the TPM you just enabled.

    Apply & reboot back into bios

    2.

    Go to Virtualization Support

    activate:

    Virtualization (Vx) ,

    VT for direct io (VT-d) and

    Trusted Excecution

    Apply, save and exit into Windows.

    3.

    Create install usb using Media Creation Tool. Allow updates and keep all personal apps and files. Continue with the installation. Come back in 40mins!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments