Windows 10 update issue due to error 0x800f0831

Anonymous
2020-10-18T00:03:57+00:00

Dear,

I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

KB4577671 error 0x800f0831

This drives me crazy.

I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

I checked a few things

  1. scf /scannow finds no problem
  2. dism /online /cleanup-image /restorehealth results in

[=========                  15.5%                          ]

Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I'm not smart enough to understand the log file.

  1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

Kind regards,

Sarah

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-11-07T01:29:49+00:00

    update : C:\Windows\Panther

    oh! Try to update your bios from your computer manufacturer website can you also upload these files as follow on your onedrive or google drive

    C:\Windows\Panther\setuperr.log

    C:\Windows\Panther\setupact.log

    C:\Windows\Panther\xxxxxxx_appraiser_humanreadable.xml

    C:\Windows\SoftwareDistribution\ReportingEvents.txt

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  2. Anonymous
    2020-11-07T00:35:45+00:00

    No, this is a clean install of Windows. No firewall or A/V other than what's baked into it.

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  3. Anonymous
    2020-11-07T00:21:53+00:00

    Do you have third party antivirus installed or firewall ?

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  4. Anonymous
    2020-11-06T23:16:29+00:00

    No, the problem is still there.

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  5. Anonymous
    2020-11-01T01:48:15+00:00

    >This system has had a clunky mechanical hard drive, that I replace with a SSD using cloning. 

    If your mechanical hard drive is still good put it back then try to see if it can help to update. If yes, then the issue is on ssd. If same error then you have an application that block the update. Think, have you already installed, maybe a longtime ago, a third-party antivirus , firewall software, or antimalware  then you have  uninstalled ? Please upload the same files on your onedrive with the error 0xC1900101 - 0x40017.

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