DTS Sound Unbound Makes Audio Distorted

Anonymous
2020-10-06T21:14:57+00:00

When I enable DTS Sound Unbound (DTS Headphone X) the audio becomes distorted and the only fix is to disable the surround sound. I am using a Logitech G Pro X Headset.

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  1. Anonymous
    2020-10-29T20:24:00+00:00

    How can I mute the DTS app? Im trying your fix and is not working for now.

    Thanks in advance

    Hey, just right clck on sound icon in task bar and open volume mixer. You will see all the app using audios, and then turn to 0 the volume of DTS app.

    This solution is temporary I hope they will update the app soon......

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  2. Anonymous
    2020-10-27T17:11:46+00:00

    How can I mute the DTS app? Im trying your fix and is not working for now.

    Thanks in advance

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  3. Anonymous
    2020-10-26T14:48:35+00:00

    Thanks for the info Wapour Vave!!

    I just bought the headphones and it's too bad it failed.

    Also I have another problem with the Logitech G Hub and the blue Voice. Let you download custom presets and use them? I start to download and I get a message that they are in my presets, they are not xD

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  4. Anonymous
    2020-10-26T11:42:20+00:00

    (From my threaddit)

    Temporary fix found. Go to the DTS App > DTS Tab > Settings > Explore Spatial Surround > Play the audio, DTS will be fixed > Mute the DTS App. Do not minimize the DTS App, the audio will work flawlessly if you do this. Thank you to u/Barmyjemoo for finding this temporary fix.

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    20+ people found this answer helpful.
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  5. Anonymous
    2020-10-25T17:33:33+00:00

    The issue has been going on for 18 days now, I have a thread on Reddit about it here. I am fairly worried however as DTS said they are working on the issue at the very start via Twitter and nothings materialized, and haven't replied to my more recent emails yet. Logitech have been slow and quite concerning in their responses, I am also on the G Pro X and this issue appears to happening to anyone who updated to the latest version of DTS Sound Unbound who is also on certain Logitech headsets.

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