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When I enable DTS Sound Unbound (DTS Headphone X) the audio becomes distorted and the only fix is to disable the surround sound. I am using a Logitech G Pro X Headset.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just checked the Sound Unbound App and indeed, the crackling is gone... but you can't turn on DTS anymore at all. So of course there is no crackling because the feature is not turned on. Everytime I try to turn it on it sets itself back to deactivated... NOT SOLVED
Hi,
I try to enable the DTS but it is always getting off from spatial sound setting and I could not turn on from the unbound app, how did you guys turned on dts?
I can FINALLY say it's over. Found today the update, and...puff! The resolved it. It took 7 months. wow...
This is it! Hopefully.
Thanks to all the community!
As of 5/9/21, the DTS Headphone X crackling problem does not happen anymore for me. The DTS Headphone X app was updated about 2 days ago, so I ran some testing. I can now conclude that the crackling problem is officially fixed.
Thank you for everyone's help throughout this thread, and for the months that this has been a problem.
Got same problem with my Pro X headphone.....the sound really cracking annoying
