DTS Sound Unbound Makes Audio Distorted

Anonymous
2020-10-06T21:14:57+00:00

When I enable DTS Sound Unbound (DTS Headphone X) the audio becomes distorted and the only fix is to disable the surround sound. I am using a Logitech G Pro X Headset.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-10-07T23:46:11+00:00

    I see. Have you tried reaching out to the DTS Support?

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  2. Anonymous
    2020-10-07T19:33:10+00:00

    I have already tried this. I believe that the problem was caused when I updated to the new version of DTS Sound Unbound yesterday morning.

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  3. Anonymous
    2020-10-07T00:40:34+00:00

    Hi, I'm Bianca, an Independent Advisor for Microsoft, an expert and a Microsoft user like you. I'm happy to assist you.

    Sorry to hear you're experiencing this issue. I'm not sure if you already have tried this but I do not want to miss important troubleshooting steps. Please follow the steps on the link below:

    https://support.microsoft.com/en-us/help/452028...

    Let me know if you already tried this or this did not work for you. I have another possible workaround for you to try after this one.

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