Windows Update KB4579311 causing explorer to crash repeatedly when logging in.

Anonymous
2020-10-17T08:34:55+00:00

Hi, I've been having an issue with Windows Update KB4579311. When it gets installed it causes the Explorer to crash repeatedly until it eventually logs me in, at which point I can use it as normal. BUT, the crashing increases time it takes to log in and load everything up. It's very annoying.

What I mean by crash is that the start bar flickers on and off, over and over and over. The desktop is black the mouse curser is visible. when you press ctrl alt del that screen stops flickering, when you return back to the desktop, flicker ahoy! you can see in the task manager that the explorer is stopping and starting over and over. You cant manually end the process becuase it's starting and stopping so fast that by the time you click the end process button it's already restarted and the instance of the explorer you tried to end no longer exists.

Uninstalling KB4579311 stops the issue but when it installs it's self again the issue returns.

I'm getting tired of repeating the same steps over and over to use my computer as intended.

This is shown in the event viewer:

Faulting application name: explorer.exe, version: 10.0.19041.546, time stamp: 0x89ce2e55

Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d

Exception code: 0xc0000409

Fault offset: 0x000000000007287e

Faulting process ID: 0x21e8

Faulting application start time: 0x01d6a45d9c54ed23

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\System32\ucrtbase.dll

Report ID: 0fa45953-9e3f-4a5f-bafc-ee4c5229c9ca

Faulting package full name:

Faulting package-relative application ID:

What I'm looking for is a fix. Not a workaround.

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-12-17T10:21:12+00:00

    Really good thinking i must admit it . But the way i worked it around is more casual user friendly . On serves tab i made store services to start with delay , cause im fling on Flight sim and i need it .

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  2. Anonymous
    2020-12-17T15:21:37+00:00

    For me that didn't work. Note that I don't start the service at all. Microsoft can start the service when it's needed, but whenever I allow it to be started at login it crashes my explorer...

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  3. Anonymous
    2020-12-17T15:36:42+00:00

    Yes, same for me! The service was actually already on delayed start by default for me.

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  4. Anonymous
    2020-12-17T16:17:00+00:00

    I was having the same problem even did an "in-place upgrade" but the problem persisted. What ended up solving my problem? Uninstalling Halo Master Chief Collection from the Xbox app. Sounds crazy but that ended up fixing the problem after not seeing results with the in-place upgrade. I'm not saying this is the case for everybody but if you have it installed on your pc might give uninstalling it a try.

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  5. Anonymous
    2020-12-17T16:42:45+00:00

    My goodness, that worked for me as well. Issue seems to be resolved entirely after uninstalling Halo MCC. I too performed an in-place upgrade only today, which didn't help.

    I did notice that Halo MCC had a pending update that I hadn't completed, so for those who don't want to uninstall it maybe the latest update could fix the issue as well? Anyways, at least for two of us now the issue seems to be related to this specific game. Thank you for figuring that out!

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