Windows Update KB4579311 causing explorer to crash repeatedly when logging in.

Anonymous
2020-10-17T08:34:55+00:00

Hi, I've been having an issue with Windows Update KB4579311. When it gets installed it causes the Explorer to crash repeatedly until it eventually logs me in, at which point I can use it as normal. BUT, the crashing increases time it takes to log in and load everything up. It's very annoying.

What I mean by crash is that the start bar flickers on and off, over and over and over. The desktop is black the mouse curser is visible. when you press ctrl alt del that screen stops flickering, when you return back to the desktop, flicker ahoy! you can see in the task manager that the explorer is stopping and starting over and over. You cant manually end the process becuase it's starting and stopping so fast that by the time you click the end process button it's already restarted and the instance of the explorer you tried to end no longer exists.

Uninstalling KB4579311 stops the issue but when it installs it's self again the issue returns.

I'm getting tired of repeating the same steps over and over to use my computer as intended.

This is shown in the event viewer:

Faulting application name: explorer.exe, version: 10.0.19041.546, time stamp: 0x89ce2e55

Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d

Exception code: 0xc0000409

Fault offset: 0x000000000007287e

Faulting process ID: 0x21e8

Faulting application start time: 0x01d6a45d9c54ed23

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\System32\ucrtbase.dll

Report ID: 0fa45953-9e3f-4a5f-bafc-ee4c5229c9ca

Faulting package full name:

Faulting package-relative application ID:

What I'm looking for is a fix. Not a workaround.

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-10-24T13:10:48+00:00

    Thanks for the post!

    Had to uninstall Windows Update KB4579311 and issue with screen flickering (explorer repeatedly crashing) seems to be gone.

    So you had the uninstall option or did you use another method?

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  2. Anonymous
    2020-10-26T16:06:30+00:00

    Looks like this isn't an option for some of us. I get the message  "Security Update for Microsoft Windows (KB4579311) is required by your computer and cannot be uninstalled."

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  3. Anonymous
    2020-10-29T12:40:09+00:00

    Hi

    I have a similar problem, but with Outlook (2013).

    As soon, as I click on the mail-symbol in am Excel-sheet (to send the open excel-file via outlook), Outlook is crashing hard (without error message) and I have an entry in the error log;

    Name der fehlerhaften Anwendung: OUTLOOK.EXE, Version: 15.0.5285.1000, Zeitstempel: 0x5f606e1b

    Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.19041.546, Zeitstempel: 0x73123758

    Ausnahmecode: 0xc0000409

    Fehleroffset: 0x0009edbb

    ID des fehlerhaften Prozesses: 0x58d8

    Startzeit der fehlerhaften Anwendung: 0x01d6adee7767c133

    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE

    Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll

    Berichtskennung: 05dbc17f-56e7-4e4f-92ba-6856a5bd0a02

    Vollständiger Name des fehlerhaften Pakets: 

    Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

    This seems to be the same version of the .DLL (but outlook instead of explorer).

    So... it seems something is really wrong with this version

    Update: 

    To deinstall KB4579311 (what set back the version to ucrtbase.dll to 10.0.19041.455) does not solve my problem with the Outlook crash.

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  4. Anonymous
    2020-10-29T12:50:46+00:00

    Hi, I've been having an issue with Windows Update KB4579311. When it gets installed it causes the Explorer to crash repeatedly until it eventually logs me in, at which point I can use it as normal. BUT, the crashing increases time it takes to log in and load everything up. It's very annoying.

    What I mean by crash is that the start bar flickers on and off, over and over and over. The desktop is black the mouse curser is visible. when you press ctrl alt del that screen stops flickering, when you return back to the desktop, flicker ahoy! you can see in the task manager that the explorer is stopping and starting over and over. You cant manually end the process becuase it's starting and stopping so fast that by the time you click the end process button it's already restarted and the instance of the explorer you tried to end no longer exists.

    Uninstalling KB4579311 stops the issue but when it installs it's self again the issue returns.

    I'm getting tired of repeating the same steps over and over to use my computer as intended.

    This is shown in the event viewer:

    Faulting application name: explorer.exe, version: 10.0.19041.546, time stamp: 0x89ce2e55

    Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d

    Exception code: 0xc0000409

    Fault offset: 0x000000000007287e

    Faulting process ID: 0x21e8

    Faulting application start time: 0x01d6a45d9c54ed23

    Faulting application path: C:\Windows\explorer.exe

    Faulting module path: C:\Windows\System32\ucrtbase.dll

    Report ID: 0fa45953-9e3f-4a5f-bafc-ee4c5229c9ca

    Faulting package full name:

    Faulting package-relative application ID:

    What I'm looking for is a fix. Not a workaround.

    Thanks

    I have the exact same problem after updating to Windows 10 20H2 this morning. Did you find a fix?

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  5. Anonymous
    2020-10-31T23:25:45+00:00

    Having the same issue.

    EventData 

       explorer.exe 

       10.0.19041.546 

       89ce2e55 

       ucrtbase.dll 

       10.0.19041.546 

       43cbc11d 

       c0000409 

       000000000007287e 

       2dd4 

       01d6afdb3ccae742 

       C:\WINDOWS\explorer.exe 

       C:\WINDOWS\System32\ucrtbase.dll 

       527f61d4-2ed6-4d85-a359-90c44a575ad6 

    When I try to uninstall KB4579311 it says it was only partially uninstalled.

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