Windows Update KB4579311 causing explorer to crash repeatedly when logging in.

Anonymous
2020-10-17T08:34:55+00:00

Hi, I've been having an issue with Windows Update KB4579311. When it gets installed it causes the Explorer to crash repeatedly until it eventually logs me in, at which point I can use it as normal. BUT, the crashing increases time it takes to log in and load everything up. It's very annoying.

What I mean by crash is that the start bar flickers on and off, over and over and over. The desktop is black the mouse curser is visible. when you press ctrl alt del that screen stops flickering, when you return back to the desktop, flicker ahoy! you can see in the task manager that the explorer is stopping and starting over and over. You cant manually end the process becuase it's starting and stopping so fast that by the time you click the end process button it's already restarted and the instance of the explorer you tried to end no longer exists.

Uninstalling KB4579311 stops the issue but when it installs it's self again the issue returns.

I'm getting tired of repeating the same steps over and over to use my computer as intended.

This is shown in the event viewer:

Faulting application name: explorer.exe, version: 10.0.19041.546, time stamp: 0x89ce2e55

Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d

Exception code: 0xc0000409

Fault offset: 0x000000000007287e

Faulting process ID: 0x21e8

Faulting application start time: 0x01d6a45d9c54ed23

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\System32\ucrtbase.dll

Report ID: 0fa45953-9e3f-4a5f-bafc-ee4c5229c9ca

Faulting package full name:

Faulting package-relative application ID:

What I'm looking for is a fix. Not a workaround.

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-12-20T18:34:10+00:00

    I've had multiple live chats with support team members and they all confirmed this is a known issue and will likely be fixed on the next windows cumulative update.

    I have my doubts over how true that is, but I'm hoping this would indeed be the case and we won't reach a 4th month without a functioning update.

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  2. Anonymous
    2020-12-18T20:52:41+00:00

    I tried uninstalling the Xbox app and all games, and re-enabling Storage Service. Still have the explorer crash issue. There are a number of seemingly miscellaneous Xbox related apps that I still have installed though.

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  3. Anonymous
    2020-12-18T15:02:54+00:00

    So the problem is with random installed Microsoft Store Apps and the StorageService... Has anyone else tried to take ownership of the WindowsApps folder? Or has anyone the problem, who has not taken ownership yet?

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  4. Anonymous
    2020-12-18T09:11:29+00:00

    It is a shitstorm right now I have done about 3-4 formats untill I found the issue . I was sure it was intel driver , but the issue was back when I was installing microsoft flight simulator .

    The thing I'm worrying about is when the fix is going to be released

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  5. Anonymous
    2020-12-17T22:28:35+00:00

    I believe Storage Services is required to be running for Microsoft Store and alike to function.

    This is correct, if disabled several apps will not operate correctly including the Microsoft Store (and updates through it) and the Xbox (Game Pass) app.

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