xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-12-03T10:19:43+00:00

    In my case, the controller works fine in some games but does not get recognized in others (such as Sekiro) or gets recognized as a BT input device (in NBA2k21). Windows 10 fully updated, BT drivers updated and Gamepad updated through the app. Same problem. Borrowed a Xbox wireless adapter and problem solved! Recognized everywhere....

    Nice one FilipeBacelar.

    Sounds like Bluetooth drivers does not fit requirement of controller is the problem. Only works on specific Bluetooth devices at the moment.

    Yeah the wireless adapter is best route to go when Bluetooth is not working at the moment.

    Who knows how long Microsoft and Bluetooth vendors will take to fix this one.

    I can't imagine how many bluetooth makes and models there are to update.

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  2. Anonymous
    2020-12-03T23:12:30+00:00

    Now when I go to use the xbox accessories app it pops up with a thing saying "Syncing data..." which is stuck permanently at 0%, so I can't even check for updates to the controller.

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  3. Anonymous
    2020-12-05T23:54:41+00:00

    I fixed this by restarting my PC.

    That said though, still unable to use my controller in a majority of games in bluetooth. I'm at the point where I think I'm just gonna sell it and get an Xbox One controller again, because I at least know that works.

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  4. Anonymous
    2020-12-07T18:31:22+00:00

    Look around and found these other methods:

    1. You need an xbox below:

    Connect your controller to an Xbox, it will immediately prompt you to update the controller through the xbox and then reconnect it to your PC.

    1. Find out if a wifi antenna comes with my motherboard is also a bluetooth antenna. Give it a try and connected the antenna to my PC.

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  5. Anonymous
    2020-12-07T22:11:30+00:00

    Following the advice of another user I have installed Intel's bluetooth drivers v21.110.0.3 and, at last, it works. It was the only option left to apply and the one that I was reluctant to use. I was hoping that the incompatibility problem of the latest Intel drivers with the controller's bluetooth would be solved. But a month later I have given up. It already works with the COD games and hopefully with Cyberpunk.

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