xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-11-13T20:35:39+00:00

    Update: tried to update them using a usb c cord to a PC. now they have some interactions with the xbox accessory testing application.

    In steam a single xbox controller is recognized as two (one xbox one + one generic 16) this is probably the reason it jump 2 clicks for every click and navigation games just dont work with it.

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  2. Anonymous
    2020-11-13T21:45:43+00:00

    Did this. And still not working. Two controllers both updated to latest firmware, do not work over bluetooth. Not on my windows 10 machine or my IOS devices (iphone and ipad).

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  3. Anonymous
    2020-11-14T11:32:08+00:00

    Same problem here, i got my new xbox series gamepad yesterday, updated it, but it wont work in some games using bluetooth.

    Watch dogs wont see it but start working when i plug in a xbox one controller (but the input lag is noticable) and ultra street fighter 4 only see it as 'LE BLUETOOTH GAMEPAD" and the binding is messed up. It work flawlessly in wired mode.

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  4. Anonymous
    2020-11-14T15:05:05+00:00

    Alot of pc games dont play connected on bluetooth? only one game i got to work Hitman on bluetooth. All my other Games work but keeps disconnecting at intervals when it's connected via usb C wired cable.  This is sad because the point is to play games wirelessly with the controller. I am going return this piece of junk until wireless gameplay can be recognized with this controller. No one should go through this headache setting up a game controller.

    I look for another controller that can play pc games wirelessly. Any recommendations?

    My windows is paired with the controller up to date with the latest win 10 version and all patches installed and firmware on xbox controller.

    This is my youtube video of the wired and bluetooth issues

    https://youtu.be/BVFFs918UR8

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  5. Anonymous
    2020-11-15T06:21:50+00:00

    My problem is, after updating the controller firmware and update windows. The controller can be detected in some newer titles, like Forza Horizon 4, Forza 7 or Assassin's Creed Valhalla. But in some older titles, like Need For Speed Hot Pursuit, Need For Speed Most Wanted and even Devil May Cry 5.

    For need for speed, the old Xbox one S controller can be recognized as an "Xbox Controller for Windows". But the Series X controller will be recognized as "Bluetooth LE Xinput Compatible Input Devices", You have to remapping all the buttons to make it work.

    For Devil May Cry 5, the button mapping is messed up, LT and RT will be recognized as RS left and RS right.

    By observing both controllers in control panel, the only difference will be the series X controller is  "Bluetooth LE Xinput Compatible Input Devices" while one S controller is "Bluetooth Xinput Compatible Input Devices" (without Low Energy).

    Hope this problem can be fixed soon.

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