xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-11-11T19:33:47+00:00

    I have solved it by installing the preview of new windows update and reinstalling the drivers after! Good luck!

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  2. Anonymous
    2020-11-11T19:41:38+00:00

    Ha. That preview update actually does something useful.

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  3. Anonymous
    2020-11-11T20:00:58+00:00

    I have solved it by installing the preview of new windows update and reinstalling the drivers after! Good luck!

    Yeah it resolved it for me too!

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  4. Anonymous
    2020-11-11T22:26:51+00:00

    I did the update and my controller is still not working over bluetooth. It is paired but if i open any game it doesnt recognize any input. Works perfectly fine when wired

    UPDATE: once i updated windows everything worked fine

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  5. Anonymous
    2020-11-12T00:20:39+00:00

    I have solved it by installing the preview of new windows update and reinstalling the drivers after! Good luck!

    Where did you get it? How to install it?

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