xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-11-10T15:52:20+00:00

    same here: 16 axis controller...

    why can't ms even test the **** before it sells for a lot of money. alternatively, if i have to use the thing by cable, i could have spent 40€ less or run my old one over the stupid adapter.

    MS FIX your SH** ASAP

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  2. Anonymous
    2020-11-10T15:22:40+00:00

    Hi, 

    Same probleme here! 

    Succefully paired via Bluetooth but doesn't work and doesn't recognize in Xbox accessories.

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  4. Anonymous
    2020-11-10T15:07:03+00:00

    Hello, I am having this problem to. It even says in the booklet in the box that it should connect via bluetooth. Microsoft, please release drivers!

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  5. Anonymous
    2020-11-10T14:26:34+00:00

    Thanks for the info. But this controller should've worked with bluetooth without buying extra dongle as they advertised. Guess will have to return it if they dont fix it soon.

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