xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

==========================================

Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

170 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-11-10T19:34:42+00:00

    I got mine working. 

    Make sure Windows 10 is fully up to date, I had one update (KB4586781), rebooted, and the controller appeared in Xbox Accessories and is working in Modern Warfare. This update was released today so perhaps this is a release day update that allows the controllers to work with Win10 PCs.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2020-11-10T19:15:46+00:00

    I also have updated to 5.5.2641.0 with no further updates available but the controller is still not detected in games.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-11-10T19:08:50+00:00

    Having the same problem, even after updating the firmware the controller won't be recognized by games.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-11-10T19:06:24+00:00

    I am having the same problem. I have updated the xbox series x controller via usb with the xbox accessories app, but the controller is still not detected in any games, despite being connected via bluetooth. It shows up in bluetooth, and connects fine, but the controller is not picked up in any games at all. Tried Forza, Dead Cells, Spelunky, nothing. It works fine when connected via USB.

    HELP! I don't want to have to connect via USB all the time, and the xbox one controller worked fine via bluetooh.

    Was this answer helpful?

    0 comments