xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-11-29T22:07:54+00:00

    funny enough the issue that am having which the controller doesnt work properly in game on ghost recon wild lands and fifa19, i tried it on gta v and it worked so well, wireless, also on mafia 1 it worked without a hiccup , also the option of turning on optional updates under windows updates could have been the fix? but il have to try other games to see if the controller works wirelessly with no hiccups because i know wired it works well, keep in mind i am running windows 10 2H2 , firmware of the controller is up to date and all other bluetooth devices work well on my pc,

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  2. Anonymous
    2020-11-29T21:49:12+00:00

    19 days and still waiting...

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  3. Anonymous
    2020-11-29T21:37:06+00:00

    Im also having the same issue and is such a anoying thing.

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  4. Anonymous
    2020-11-21T21:43:27+00:00

    So any solutions? I installed the latest Windows Update, updated the xbox accessories app and my bluetooth driver is up to date. I connected another bluetooth device and it works so my bluetooth is not the issue.  It looks like the xbox series X conttoller is paired when I look a the bluetooth windows interface as an Xbox wireless controller but the connection is not constant. I see the device going from paired to connected to paired again. The controller xbox logo will stop blinking for a couple of seconds and start blinking again. The controller works when connected with usb-c...

    i think the new Xbox wireless controller is  unreliable, glitchy and have flaws not supported everyones  bluetooth devices. Microsoft definitely need another firmware update on the controller to fix it.

    This is just punting in the dark for a solution until Microsoft releases a new update, is to reinstall your bluetooth.

    Go to "Control Panel, Add devices and printers, select the controller then troubleshoot it.

    If that does not work, remove/uninstall your bluetooth hardware in device manager but take a note of the bluetooth drivers make and name first, restart your PC. Install latest bluetooth drivers again.

    If you are running "Intel(R) Wireless Bluetooth (R) " install driver 21.110.0.3, the same as my laptop bluetooth which works on most games.

    Open xbox accessories app and connect with USB-C then pair the xbox controller as your first device.

    Disconnect the cable and try bluetooth on a game.

    Good luck!

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  5. Anonymous
    2020-11-21T20:11:16+00:00

    So any solutions? I installed the latest Windows Update, updated the xbox accessories app and my bluetooth driver is up to date. I connected another bluetooth device and it works so my bluetooth is not the issue.  It looks like the xbox series X conttoller is paired when I look a the bluetooth windows interface as an Xbox wireless controller but the connection is not constant. I see the device going from paired to connected to paired again. The controller xbox logo will stop blinking for a couple of seconds and start blinking again. The controller works when connected with usb-c...

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