xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-11-11T19:41:38+00:00

    Ha. That preview update actually does something useful.

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  2. Anonymous
    2020-11-11T19:33:47+00:00

    I have solved it by installing the preview of new windows update and reinstalling the drivers after! Good luck!

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  3. Anonymous
    2020-11-11T09:44:12+00:00

    Yup, I am also experiencing the bluetooth randomly cutting out and disconnecting the controller for a second or two. Help MS!

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  4. Anonymous
    2020-11-10T22:33:52+00:00

    Despite updating the controller firmware to the new version (5.5.2641) and Windows to version 20H2, the bluetooth still suffers from micro cuts. I think it's related to BTLE. Unchecking the power saving option in Bluetooth LE XINPUT compatible input device doesn't seem to work either. Any other update on its way?

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  5. Anonymous
    2020-11-10T21:47:13+00:00

    I got it working now as well. Searched for optional Windows 10 updates, installed all of them, restarted and rebound the controller (after updating the firmware through the xbox accessories app).

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