I bought my daughter a Dell Inspirion 2in1 Oct last year and all was well. Noticed the laptop ran quite hot as I felt the underside of the chassis. But all was well...
..Until the Windows update (latest).
It keeps turning off. The first time I noticed this (early this year) I could NOT get the PC back up and running.
Felt the underside of the laptop and it burnt my hand!!
It was only being used for emails and netflix!
The fan whizzed away for hours before I was able to turn it back on again. I took apart the chassis and the heat pipe was so hot I was surprised it didnt melt the plastic casing.
Checked all over for dust - it was clean as a whistle.
Few things here.
Microsoft are opening themselves up for blame. I am scratching my head trying to work out why they would take these features away. Despite the fact that Dell's design team have obviously failed with the chassis design - I think it madness not to be able to throttle back the power to the CPU in order to restrain it from getting as hot as it does.
Anyone remember the wonderful windows update and the automatic deleting of windows.old fiasco? People sued and won.
Imagine the Dell laptop suddenly not working because of damage to the CPU?
I don't have those features within power settings anymore - nor do I have the regedit fix available to me.
I am currently going trying out some third party apps to control the power and see how that helps.
Dell's own Power Management is too simplistic so I am not too optimistic that it will work.
Microsoft - any plans to fix the error?
(or could you at least offer an explanation as to why it was taken away? there may be good reason for it?)