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Recieve an email fron PC Solutions stating a payment of $329.00 was recieved by auto renewal for my Firewall Security Plan. I have never dealt with this company and wondered if anyone had the same problem. I called to inquire and they could give me no info about my'account". But, they wanted me to use the "Teamviewer" app to cancel the account. That did not sound right. Supposedly it's the only was to cancel the transaction. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it's a scam Do not use TeamViewer. It will let them take control of your and royally screw things up. There is no transaction to cancel. Just ignore their message.
In fact you should never let *anyone* take control of your computer, using TeamViewer or anything else, unless it's someone you know and trust impilcitly, both with regard to his honesty and technical skills.
Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
It is a scam, as you have stated you don't have any history with that company. What I can suggest is just ignore them if they call you or block and mark their email spam on your mail app. Don't follow on whatever they told you to do. Because most likely they were trying to access your machine and hack it.
Please let me know if you have any further questions. I will be glad to help.
Best regards,
Van
A scam and there tying to access your computer turn screen black and gather any info they can find. I fell for it but got most of money back thru credit card company. It was too late (I let them access my computer) before I realized it was a scam. They tried again the day after and weeks after using phone company I used. A hard lesson to learn but unlikely I will get scammed again. Glad word is getting out. IT IS PC SOLUTIONS. BE AWARE OF THAT NAME.
Same thing is happing to me They have e-mailed me and said they were charging my account for 496.00 and i have not opened an account with them They call me all hours of the day and evening to can't something be done about these people they have been terorising me for 4 yearsThe Company they said they were from is Sapean Solution
Van, I am really upset now because a lot of people are calling my company saying I am scamming people and is this PCSolutions, please I need help i will take this to my lawyers, is affecting my company and my reputation, when you look in Google PCSolutions my company is the 1er which 123PCSolutions I need a solution soon, please advise.
