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Recieve an email fron PC Solutions stating a payment of $329.00 was recieved by auto renewal for my Firewall Security Plan. I have never dealt with this company and wondered if anyone had the same problem. I called to inquire and they could give me no info about my'account". But, they wanted me to use the "Teamviewer" app to cancel the account. That did not sound right. Supposedly it's the only was to cancel the transaction. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it's a scam Do not use TeamViewer. It will let them take control of your and royally screw things up. There is no transaction to cancel. Just ignore their message.
In fact you should never let *anyone* take control of your computer, using TeamViewer or anything else, unless it's someone you know and trust impilcitly, both with regard to his honesty and technical skills.
Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
It is a scam, as you have stated you don't have any history with that company. What I can suggest is just ignore them if they call you or block and mark their email spam on your mail app. Don't follow on whatever they told you to do. Because most likely they were trying to access your machine and hack it.
Please let me know if you have any further questions. I will be glad to help.
Best regards,
Van
I noticed that, as well as the fact they said N0RT0N and greek squad in the email I got. My grandmother wanted me to see what they were talking about, and this was an email I never would have even opened, but she was deceived and called her bank.
The same here! just received an email scam
"#An amount of $449.48 has been debited from your account and the amount has been received. Your auto-renewal of the N0RT0N plan is successful. Please note that these changes will appear within the next 24 hours."
This has been a lot of email similar like this. We need to doing something to report this type of scam, I did call, someone did answer and request me to access my computer, but I realize this is scam, I hang up and found this site... this not good people will fall for this and got ding easily ...
To prevent this happen, we all should report this, if someone know where can I report this scam email have been happening a lot, please let me know. Very appreciated...
I also got a similar email. They even spelled words incorrectly about their company, including the word "Soluutions")?)
I called their telephone number and it was a Google Phone Subscriber. I left a message. They called me back, would not let me talk until I just interrupted the guy and told him it was a scam and that I am a lawyer (I am) and that I was reporting their scam. He hung up.
I called my bank.
