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Recieve an email fron PC Solutions stating a payment of $329.00 was recieved by auto renewal for my Firewall Security Plan. I have never dealt with this company and wondered if anyone had the same problem. I called to inquire and they could give me no info about my'account". But, they wanted me to use the "Teamviewer" app to cancel the account. That did not sound right. Supposedly it's the only was to cancel the transaction. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it's a scam Do not use TeamViewer. It will let them take control of your and royally screw things up. There is no transaction to cancel. Just ignore their message.
In fact you should never let *anyone* take control of your computer, using TeamViewer or anything else, unless it's someone you know and trust impilcitly, both with regard to his honesty and technical skills.
Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
It is a scam, as you have stated you don't have any history with that company. What I can suggest is just ignore them if they call you or block and mark their email spam on your mail app. Don't follow on whatever they told you to do. Because most likely they were trying to access your machine and hack it.
Please let me know if you have any further questions. I will be glad to help.
Best regards,
Van
Good posting. I too just received a notice that PC Solutions was crediting my credit card for a 5 year subscription to Norton within the next 48 hours. Ignore it. It is a scam. I checked my credit card account and so far nothing has been posted. I also notified my credit card company of a possible fraud charge pending and instructed them not to accept any invoicing from PC Solutions or Norton (I use a different Virus Protection service.)
Put it into your junk folder and delete it.
FWA
Good posting. I too just received a notice that PC Solutions was crediting my credit card for a 5 year subscription to Norton within the next 48 hours. Ignore it. It is a scam. I checked my credit card account and so far nothing has been posted. I also notified my credit card company of a possible fraud charge pending and instructed them not to accept any invoicing from PC Solutions or Norton (I use a different Virus Protection service.)
Put it into your junk folder and delete it.
FWA
This is definitely a scam. Team Viewer is an app that let's them take control of your pc. Beware!!! I just received a similar e-mail in my junk file this AM showing they charged $387.24 for a Win Def Family Plan. Never heard of this company prior to this e-mail. I plan to delete the message.
