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Recieve an email fron PC Solutions stating a payment of $329.00 was recieved by auto renewal for my Firewall Security Plan. I have never dealt with this company and wondered if anyone had the same problem. I called to inquire and they could give me no info about my'account". But, they wanted me to use the "Teamviewer" app to cancel the account. That did not sound right. Supposedly it's the only was to cancel the transaction. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it's a scam Do not use TeamViewer. It will let them take control of your and royally screw things up. There is no transaction to cancel. Just ignore their message.
In fact you should never let *anyone* take control of your computer, using TeamViewer or anything else, unless it's someone you know and trust impilcitly, both with regard to his honesty and technical skills.
Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
It is a scam, as you have stated you don't have any history with that company. What I can suggest is just ignore them if they call you or block and mark their email spam on your mail app. Don't follow on whatever they told you to do. Because most likely they were trying to access your machine and hack it.
Please let me know if you have any further questions. I will be glad to help.
Best regards,
Van
Wow same thing just happen to me
I called the number and pretended to be the FBI investigating them for being scammers.
They hung up on me. LOL
Happened to me today. glad to find this thread.
The address is to an IT services provider - of a different name - but the phone is answered by a strange sounding person:"McAfee 360". Didn't even get close to engaging with them.
| Product | Issue Date | Expiration Date | Qty | Amount |
|---|---|---|---|---|
| McAfee Security 360 Plan | JUNE, 11, 2021 | JUNE, 10, 2026 | 1 | $398.99 |
| PC Solution<br><br>2950 Metro Dr #104, Bloomington, MN 55425, USA |
