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Recieve an email fron PC Solutions stating a payment of $329.00 was recieved by auto renewal for my Firewall Security Plan. I have never dealt with this company and wondered if anyone had the same problem. I called to inquire and they could give me no info about my'account". But, they wanted me to use the "Teamviewer" app to cancel the account. That did not sound right. Supposedly it's the only was to cancel the transaction. HELP!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it's a scam Do not use TeamViewer. It will let them take control of your and royally screw things up. There is no transaction to cancel. Just ignore their message.
In fact you should never let *anyone* take control of your computer, using TeamViewer or anything else, unless it's someone you know and trust impilcitly, both with regard to his honesty and technical skills.
Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.
It is a scam, as you have stated you don't have any history with that company. What I can suggest is just ignore them if they call you or block and mark their email spam on your mail app. Don't follow on whatever they told you to do. Because most likely they were trying to access your machine and hack it.
Please let me know if you have any further questions. I will be glad to help.
Best regards,
Van
I never paid them any money. I am so sorry that you lost any money.
This was the exact same format that I received. I am glad the word is starting to get out there. This is not the one where I got scam. It was a Norton email and I normally receive a similar email that is Norton. That is why I got scam because price was tripled what it normally cost.
PAYMENT INVOICE <***@gmail.com> Thu 2/25/2021 7:27 AM *
To:
Hello
Thank You for your payment. Your account has been debited with $399.99 for the auto renewable plan of your McAfee family. The charges might reflect within a few moments to 24 hours. For any query or assistance please reach out to us @ +1 (775) 372-7560 / +1 (775) 372-7560.
Invoice Number – 3837XT8W8
| Product | Issue Date | Expiration Date | Qty | Amount | |
|---|---|---|---|---|---|
| Firewall Security 360 Plan | February, 25, 2021 | February, 24, 2026 | 1 | $399.99 | |
| PC Solution<br><br>3856 Raleigh Street 2^nd^ Lane<br><br>Miami, Florida<br><br>33101-129 | |||||
We are an associate of the McAfee Support.
You are important:-
In case of any dispute or query or to cancel the subscription please reach out to our support team @ toll free
+1 (775) 372-7560 / +1 (775) 372-7560and get a full refund. Please note you have 24 hours to report a dispute.
Thank You.
McAfee Support
#PCSolutions_FirewallTeam#
Here is what I was sent. First thing, this was sent from a GMAIL account. Why would a company like this have gmail?
Be sure to look where things come from.
