Windows 10 Pro 64 bit Upgrade to Version 2004

Anonymous
2020-11-07T09:21:27+00:00

Checks system requirements. Everything is a go.

Did the download. 

Got message: "We couldn't update the system reserved partition."

How do I continue?

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T10:02:25+00:00

    Hi Greg

    Okay, then, I think the best and probably only option now is a full clean install of Windows 10, you will need access to another working PC to create the bootable Windows 10 USB . . .

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

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  2. Anonymous
    2020-11-09T12:32:01+00:00

    got to the point of selecting the hard drive to clean install windows on and it said the partition couldn't be found.

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T12:42:24+00:00

    Hi Greg

    Please provide a photo of the screen that shows the partitions on your hard drive, so I may work out what is happening . . .

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  4. Anonymous
    2020-11-09T13:36:43+00:00

    here is the screenshot you requested

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T13:44:13+00:00

    Hi Greg

    Thank you for the screenshot . .

    For each partition on that drive 4, select the partition and click Delete

    When that whole drive is just one Unallocated Space, select the Unallocated Space and click 'Next' to begin the installation.. .

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