Windows 10 Pro 64 bit Upgrade to Version 2004

Anonymous

Checks system requirements. Everything is a go.

Did the download.

Got message: "We couldn't update the system reserved partition."

How do I continue?

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DaveM121 936.1K Reputation points Independent Advisor

2020-11-10T11:13:05+00:00

Hi Greg

What is the Make and exact Model No. of your PC - that will be printed on a sticker on the bottom casing . . .
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Anonymous

2020-11-10T11:07:09+00:00

Can't get to BIOS. Keeps going to Windows Setup no matter what I try. I did the USB boot change the day before yesterday.
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DaveM121 936.1K Reputation points Independent Advisor

2020-11-10T09:02:12+00:00

Hi Greg

Those USB connections are okay they should not be causing this problem . . .

To disable Secure / Safe Boot, boot your PC into BIOS, then on the security Tab, you should find that option . . .
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Anonymous

2020-11-10T08:58:37+00:00
Plugged into USB ports. Please let me know which count as "drives"
- Bluetooth dongle
- WiFi adapter dongle
- Keyboard
- Mouse
- Connection to USB-C port on monitor
- USB 3.0 connection to monitor
I will try to figure out the rest of your directions, but if in the meantime I could use help on that. I've done it before, I just don't remember how.
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DaveM121 936.1K Reputation points Independent Advisor

2020-11-09T19:56:14+00:00

Hi Greg

If there are any other USB drives connected to your PC, disconnect those

Have you disabled Secure/Safe Boot in BIOS and if there is a setting to enable USB Boot, is that enabled?
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