Hi Greg
Thank you for the screenshot . .
For each partition on that drive 4, select the partition and click Delete
When that whole drive is just one Unallocated Space, select the Unallocated Space and click 'Next' to begin the installation.. .
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Checks system requirements. Everything is a go.
Did the download.
Got message: "We couldn't update the system reserved partition."
How do I continue?
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Hi Greg
Thank you for the screenshot . .
For each partition on that drive 4, select the partition and click Delete
When that whole drive is just one Unallocated Space, select the Unallocated Space and click 'Next' to begin the installation.. .
Hi Greg
Please provide a photo of the screen that shows the partitions on your hard drive, so I may work out what is happening . . .
got to the point of selecting the hard drive to clean install windows on and it said the partition couldn't be found.
Yes. Did that just before the crash and burn.