Windows 10 Pro 64 bit Upgrade to Version 2004

Anonymous
2020-11-07T09:21:27+00:00

Checks system requirements. Everything is a go.

Did the download. 

Got message: "We couldn't update the system reserved partition."

How do I continue?

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T09:48:15+00:00

    Hi Greg

    Do you have a backup of your personal files?

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  2. Anonymous
    2020-11-09T09:46:05+00:00

    Now in Never Never Land. Got message "Unable to Reset this PC. No changes were made."

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-08T19:53:47+00:00

    Hi Greg

    If you can get into that Recovery Environment, even if you have to wait for the automatic repair to fail:

    If there is an option to roll back the resent update, that is the best option . . .

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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  4. Anonymous
    2020-11-08T19:49:32+00:00

    Stuck on 99% since just after you replied this morning. What's that? About 10-12 hours? The other thing that's been happening is whenever I reboot it starts Automatic Repair and then in the options I select my C: drive SSD.

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-08T09:38:48+00:00

    Hi Greg

    That update should take a maximum of maybe 3 hours and generally 2 hours . . .

    If that is still stuck at 99%, for that length of time, then you have no other choice, press and hold the Power Button on the casing of your PC for 5 - 10 seconds to perform a hard shut down

    Wait a few seconds and then start your PC again, that update will either complete, or it will roll back . . .

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