My Windows 10 Version 20H2 will not install the update 0x80004005.

Anonymous
2020-11-06T19:04:41+00:00

Have tried 3 times. Message on update page says it did not install and I may try again. This is not a new install. Have been using for couple of years.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-01-23T16:47:16+00:00

    Hello and thank you for trying to help....

    setupact log

    setuperrlog

    The rollback log wasn't created

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  2. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-25T06:36:42+00:00

    Hello and thank you for trying to help....

    setupact log

    setuperrlog

    The rollback log wasn't created

    Thanks SM. The problem is a bit bigger than we think. Apparently, the boot configuration data is corrupt.

     20:12:20, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]

    2021-01-22 20:12:20, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80004005]

    2021-01-22 20:12:20, Error                 MOUPG  CDlpActionFinalize::ExecuteSetupPlatformFinalize(1120): Result = 0x80004005

    2021-01-22 20:12:20, Error                 MOUPG  CDlpActionFinalize::ExecuteRoutine(510): Result = 0x80004005

    In my experience, Rebuilding BCD using  Command line from a USB installationn often helps.

    Please boot to advanced startup options from a USB drive

    https://www.tenforums.com/tutorials/2294-boot-a...

    In case, you need to create a bootable drive:

    https://www.tenforums.com/tutorials/2376-create...

    Then rebuild BCD using these instructions:

    https://www.lifewire.com/how-to-rebuild-the-bcd...

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  3. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-25T06:37:25+00:00

    Another option that may help is discussed here in the last reply.

    [Error 0x80004005 in Win10 1909 update

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  4. Anonymous
    2021-01-26T15:27:13+00:00

    Hello,

    In the last suggestion....

    My solution is to remove the BCD and build a new one instead of repairing it. Boot into recovery and then command prompt. Use DiskPart to select the EFI volume (the 100MB hidden partition), assign it a drive letter like "v". Go to the EFI volume and directory v:\EFI\Microsoft\Boot\ , and rename the "BCD" file to something else. Run "bcdboot c:\Windows /s v:" to recreate the BCD file (your system drive may vary). Make sure the "\EFI\Microsoft\Boot\BCD" is there and reboot the PC. Try Windows update again

    Where should I look for the EFI volume in my configuration?   I used a bootable USB installation to attempted the repair but did not try the command line approach.

    Here's what I have configuration wise....  Repair Log Files

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  5. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-27T11:06:08+00:00

    Hi SM, As I see from the diskpart, volume 7 is what would have the EFI files.

    Volume 7     F                NTFS   Partition    517 MB  Healthy    Hidden  

    If you want to skip all of this, the easier route is a reinstallation of Windows. It would cost you the installed apps though.

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