Hi, Bill_Who!
My name is Caio. I'm an Independent Advisor and I'll be glad to help you today.
Try updating Windows using the Update Assistant. You can get it at https://www.microsoft.com/en-us/software-downlo... clicking on Update now, then opening the file and letting it download and install the update.
I hope this helps you! Please let me know if I can assist you more.
Best regards,
Caio G.
Independent Advisor