My Windows 10 Version 20H2 will not install the update 0x80004005.

Hi, Bill_Who!

My name is Caio. I'm an Independent Advisor and I'll be glad to help you today.

Try updating Windows using the Update Assistant. You can get it at https://www.microsoft.com/en-us/software-downlo... clicking on Update now, then opening the file and letting it download and install the update.

I hope this helps you! Please let me know if I can assist you more.

Best regards,

Caio G.
Independent Advisor

Hi Mr. Caio I request your kind assistance please because my HP desktop computer cannot download or install any windows update due to indicated error

codes 0x80070002 and 0x80071160. Please help as I am an ordinary computer user. Thank you.

I tried running the installer with the link provided. However, it wanted to completely reset my computer to default settings, removing all programs and files. It did not allow me to select an option to keep the files, as the other two options were grayed out. Due to this, I did not continue with the installation, as I really don't want to go through the trouble of reinstalling everything on my PC.

Good Evening,

Thankyou for the Good News on your install and advice on removing the Anti Virus.

I removed the Anti Virus completely and tried the Assisted install and once again it gets to the point where the install reboots and comes up with the message " We are working on updates" this may take some time , do not turn you computer off.  0% .

No different from previous attempts it stays on 0% for hours and it gets nowhere. 

Seems so convincing up until this phase but then it Lies when it says we are are working on updates. 

Now tried many times and it always gets to this point and does not finish working on updates and the count never moves pass 0% 

Anyway else had this behaviour and gotten around out , if so please a clue on how to make it really work on the updates would be good 

Thankyou

After a gazillion attempts at trying to first update to 20H2 and then a full install of 20H2, I deleted my McAffee Antivirus software, disabled my audio devices and turned my bluetooth off.  I then restarted my computer (HP laptop) in safe mode with network support and clicked on the install.exe file that was on my windows 10 20H2 installation usb drive that I downloaded. Turns out you can't install windows 10 in safe mode.  By the way, the network support only works with a wired network connection, not wireless in safe mode.  I restarted my computer in regular mode and clicked on the install.exe file and about 5 hours later, windows has been updated to 20H2. BTW, I had selected to save all my data/personal files and programs during the install. My next step would have been to do a clean install and then re-install all my programs and restore all of my personal files.  I'm glad I didn't have to do that.  The only problem I am having now is reinstalling my McAffee Security Suite that is free through ATT. Hopefully solving that problem will be easier.

Hi, I'm going to try uninstalling the AV software too, as this is the only thing left to try. 

I have searched the Web and I can see ASUS have now put something on their site that covers the standard install approaches

including the Microsoft assistance method.  Clearly more and more people are having issues. 

I have installed on 2 HP laptops A celeron 1tb drive, An HP i7 with 1tb deice plus 256sd. Also an Acer all in One i3 with 1tb drive

but now i'm trying this on two Asus TP200SA 32gb netbooks that I managed to get to 1909 but they just won't install 20H2

goes through the update process until it says applying and sticks a 0 percent and does not apply  .  Give up after a few hours and the system backs itself out back to 1909.